I wonder if the diagnosis system threw a code for this problem. I'm taking it to my local mechanic tomorrow to see. Will keep you posted.

 

Definitely interested to see what the final culprit is.

 

2 error codes have been returned:

B1304-04 electronic power assisted steering system

C102D-07 high friction in power steering

There's not a lot of info in this forum on these codes. Does anyone have any experience with them?

 

I’m assuming you are out of warranty, try calling a good indie and have it diagnosed, most places wouldn’t charge anything if they can’t diagnose it.

Your problem is not common, if my vague memory is something to go by, i have not seen anything similar, but i do recall people having dynamic fault due to ride height or wheel speed sensor.

You can also try disconnecting the battery for a few minutes and see if it helped.

 

Another update, and apologies in advance as it is a bit of a rant

I broke down and took it to the dealer. for $200 they gave me the "Canadian Tire" solution (those of you Canadians will know what I'm talking about here). They told me the issue was with the motor on the rack - corroded pins leading to overheating - and that the motor is fixed to the rack, so replacing the entire rack is all that can be done. They couldn't tell me why the problem went away when i shut the car off and turned it back on again.. The estimate (attached) basically covers every inch of the steering assembly (ie. the Canadian Tire solution). When asked, they said that some of the parts (like tie rods) may not need to be replaced so this is a worst case estimate. Why wouldn't they have examined those other parts as part of their $200 investigation, so that they could say for sure what needs and what doesn't need replacing??

Bottom line, I believe that they don't actually know what the problem is, so have reverted to the "just replace everything and we'll see what happens" approach (ie the Canadian Tire solution). I'm going to take the car back to my local mechanic and let him poke around with it.

Up until this winter, the car was stored during the winter in a heated condo garage, and the car only has 70K on it. Corrosion of this nature says to me this should be considered a manufacturers defect.

Lastly, and thiis probably goes without saying, but for those of you who take your cars to the dealer, watch for tactics like this. In my opinion it's a lazy, uneducated approach that ends up costing the unwitting consumer way more than it should.

 

That approach by JLR dealerships - AKA "firing the parts cannon" - is well known as SOP.
Their "technicians" don't bother to diagnose and then fix the underlying problem, they simply take a stab at what might be wrong and throw new parts at it.

 

It seems like I have the exact same problem on an IPace 2019. Exact same definition of the problem, but I did not check the wheel from the outside. Same DTC on the Power Steering Module. How did you finally solved the problem ? you paid the bill at JLR dealer ?

 

Just a note and I am not defending the shop. I am on another car forum and that car (Taurus SHO) also has the crappy electric steering. There is no repair for that electric rack either. Replacement is the only solution and at great cost. Another screwed up mess with unrepairable parts. I don't understand how throwing entire units away is better or cheaper than doing some repairs?

Are these racks really unrepairable? I don't know but there is no documentation and no parts so the OEM's have insured that repairs are impossible. Now hopefully some talented shade tree guy will tear one apart and figure out what's actually wrong and then come up with a repair. I have seen this happen before but who is too say?

This also feeds into the fact that keeping these types of cars on the road will turn into an impossibility when these specialized parts are NLA.
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No I had my local mechanic do the work and saved about $100/hour in labour. Unless there is no other option or it's under warranty I avoid the dealership.

It would be nice if a recall notice was issued on this problem as it seems prevalent in many different models. I'm not sure how a recall is determined though.

 

@gpo123 So what exactly did your local mechanic replaced, what part, so I can talk to my local mechanic. I don't want to hear from the dealer that we need to change "everything" ... (I know what a Canadian Tire is, there is one next to my house...)

 

https://parts.jaguarpalmbeach.com/p/.../T2R68902.html

this is not the exact part (i cant find the invoice/receipt) that i bought as mine is AWD and this is for a RWD car, but this is the component.

There is a possibility that the links on either end will need replacing as well, depending on what kind of shape they are in, but the link above will take you to the main part.

 

I'm sure my mechanic would be happy to speak with yours about his experience with this work. Happy to try to set this up if you would like.

 

In the I-Pace workshop manual (probably very similar for the F-Type), I can read this :

Freezing Prevention Warning Indicator
The PSCM (Power Steering Control Module) can detect that water has penetrated into the steering gear and is beginning to freeze. The PSCM initiates a vibration through the electric power steering motor. While the vibration is present the amber general warning indicator illuminates. In addition, a warning message 'Steering vibration activated. Drive with care' is displayed in the IPC message center. When the warning message is first displayed, the IPC produces a single alert chime.
For additional information, refer to: Instrument Panel Cluster (413-01 Instrument Cluster, Description and Operation).

I don't think I saw an amber general warning in IPC.

 

Wow. So this says to me that they obviously knew there was an issue with leakage into the motor. Why would they created an error code otherwise?

How do we bring this to the attention of JLR?

 

But gpo123 does not have this light on the dash illuminated?
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no, I had no dash warning lights whatsoever, just the code when the car was connected to the code device thingy. And the symptoms that my car had were much more pronounced than what is indicated in the handbook. the steering wheel was vibrating as were the front tires. it was like the car was shivering.

 

Me neither, no warning message in the Information cluster, but the doc says "The PSCM initiates a vibration through the electric power steering motor" . The electric motor is mounted on the steering gear. When the electric motor initiate the back and forth movement, this make the wheel vibrate as well as the steering wheel. I have looked at the PID 0x3011 on the PSCM module, and it says 9.9 Nm. PID 0x3011 is "Peak measured steering friction level". I was not able to get the threshold on the Jagua, but a Landrover document said that above 0.4 Nm is problematic.