Bad vibration from a brand new XFS at all speeds. Dealer tells me it needs a new drive shaft. It also needs a new dash as the one installed is warped.
Very disappointed... to say the least!

 

Welcome to the forum David,

Sorry to hear about your bad experience.

Please follow this link New Member Area - Intro a MUST - Jaguar Forums - Jaguar Enthusiasts Forum to the New Member Area - Intro a MUST forum and post some information about yourself and your vehicle for all members to see. In return you'll get a proper welcome and some useful advice about posting to the forum.

Graham

 

Hi David,

Really sorry to hear about your bad experience of buying a new Jaguar.

It's an experience that should never happen, but hopefully your dealer can get everything sorted and give you back that feeling that you should have with a Jaguar - a great driving experience.

Please keep us in touch with how things go, and very happy to have you onboard with us here.

 

Hi Davidd127

Thank you for your post.

May I apologise for the delay in response, please be assured that no discourtesy was intended.

I am sorry to learn of the concerns that you have experienced with your vehicle so early in your ownership. Please accept my apologies on behalf of Jaguar for any inconvenience and frustration that may have been caused.

I note that your retailer are currently in the process of addressing the concerns that you have raised and I trust that they will be able to resolve this matter for you in due course.

However, should you require any additional assistance, please feel free to send me a PM and I will be happy to assist.

Regards

Ryan

 

Wow- how's that for service!

 

If the problems are as serious as they sound then Jaguar should replace your vehicle immediately and sell your car as 2nd hand after they have fixed it. Assuming it was not you who broke it ;-)