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Friggin rattles - I might be on to something

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Old May 6, 2007 | 08:44 PM
  #2  
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Hey Bo..........thought you were selling the X?
What happened?

JC
 
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Old May 7, 2007 | 01:11 AM
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Default RE: Friggin rattles - I might be on to something

Sorry to hear that bo, car is almost new now! Hopefully things get better for you!
 
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Old May 7, 2007 | 03:03 PM
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Default RE: Friggin rattles - I might be on to something

You know what the real problem is Bo, it's that you're just so much smarter than the dealer, that they can only nod when you speak because that way they LOOK like they understand! I'm serious, it's like speaking to my dog!
 
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Old May 7, 2007 | 04:20 PM
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Default RE: Friggin rattles - I might be on to something

Yeah nice biggie, hey bo isnt' the warranty from the car rusting for 5 years? Isn't the rust warranty just for rust through and not if rust is there. On my lip that is at the edge of the front fender on the hood where you cant see has rust...if that keeps spreading this hood is going to look like crap any idears?
 
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Old May 7, 2007 | 11:09 PM
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I was almost sure that the corrosion warranty was 6 years?

JC
 
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Old May 8, 2007 | 02:03 AM
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Default RE: Friggin rattles - I might be on to something

Why wouldn't they? I know they don't like doing much, but they have to honor the warranty if it's still valid!
 
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Old May 8, 2007 | 03:58 PM
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Default RE: Friggin rattles - I might be on to something

Sorry to hear that bo...have you tried a different dealer??? Are you mean to them when you go in??? I was a kid going into the two ones here in michigan and they were all cool to me which being young NEVER happens. From the salemen to the service to everybody even the rich people that were in there....everybody was alot nicer than I ever would have thought!
 
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Old May 8, 2007 | 07:36 PM
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Default RE: Friggin rattles - I might be on to something

I guess they think that the young kids have the money, because they treat me really good too! I don't like the service they give, but they treat me nice!
 
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Old May 8, 2007 | 07:45 PM
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I learned a long time ago that the most important thing after you buy the car..........is to get the service dept onside asap.
When I go in I make a note of the service reps names and keep a note of them for future reference......When I call up its John this or David that ( you know, the personal touch, like they are actually human beings)
I usually get to know them and make conversation too..........If I'm in around the holidays, mabe a cheap bottle of wine or tin of cadburys roses...............cost maybe £10?
You would be absolutely amazed at the stuff I get done for free......the times a cortesey car miracously appears when there were none available.........parts n service under warranty when strictly speaking the warranty was up etc etc etc.
Also..............because you've made a point of being soo nice, on the rare times you do get pissed off and complain / blow a gasket.........they really seem to listen.
Fair enough, travelling the miles I do I'm in more that the average driver, but, I've been going this was now for 15 years..........you gotta believe me..........It works a treat!
You guys should try it. After all...........everybody else complains constantly and or is pissed off and shouts etc etc...........be different to them and they'll be different to you.

JC
 
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Old May 8, 2007 | 07:52 PM
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Default RE: Friggin rattles - I might be on to something

That doesn't always work though Jim. The dealer that my sister bought her car at the guys in the service are a-holes no matter how nice you are. I'm the kind of person that is really respectful and what not yes sir no sir kind of stuff but you treat me like I'm some punk kid I tend not to like it...
 
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Old May 8, 2007 | 07:56 PM
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I know how you feel mate cos I dont like that **** either, but , lets face it..........they have you by the bal*s right from the get go. If they want, they can have your car sitting outside in the lot from 8am till 12 noon and nothing been done on it at all.............**** them off and maybe its 2 or 3 pm.........lol
Its without doubt the worst part of car ownership............a visit to THEM!............lol

JC
 
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Old May 8, 2007 | 08:00 PM
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Default RE: Friggin rattles - I might be on to something

Yeah thats why you treat them good but no matter how you treat the guys that don't actually work on your car they don't care your just another number...don't get me wrong at all of the jag dealers I never had a bad experience (knock-on-wood!) I'd expect attitude from the jag dealer but not a chevrolet dealer its a freakin' chevy!
 
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Old May 8, 2007 | 08:06 PM
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Dont sound like you had too many bad experiences so far...........fingers crossed it stays that way mate

JC
 
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Old May 9, 2007 | 08:06 AM
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Default RE: Friggin rattles - I might be on to something

Well, I've only had to go there twice, and both times they've been extremely courteous, but they didn't really solve my problem! I don't have warranty, but they helped me for free! They didn't solve the problem, but it was free, so what can I say! There isn't anything that would make me go back. What am I to say? You did a free job but you didn't do it right so fix it? There isn't an Italian there either.
 
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Old May 11, 2007 | 06:15 PM
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Default RE: Friggin rattles - I might be on to something

Oh I have many problems with the car but the dealer when I did take it there was pretty surprisingly nice! I actually got a Christmas card from the Troy,MI jag dealer!
 
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