XE ( X760 ) 2015 -

2017 XE Engine Issues

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Old Aug 25, 2022 | 12:44 PM
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Default 2017 XE Engine Issues

Needing knowledge on my engine issue. I purchased a 2017 25t with a CPO warranty on Nov. 20, 2021 I noticed that it was heisting at take off which I felt was dangerous about a week later I heard ticking from the engine and a rough idle, I brought it back to the Jaguar dealership and service advisor stated it could need a fuel injectors cleaned, so I said ok I received vehicle and continued same hesitation so I brought it back, well I then paid for some type of maintenance (sorry I don't have the paper repair quote in front of me) cost $521.00 still did not fix the issue brought it back again service advisor stated they can not duplicate the issue and unless a check engine light is on they can not continue to under the warranty. I thought that was B**** S*** but I said ok. Back in June 2022 well guess what I lost all my oil (thank God I work around the block from the dealer) put 2 quart's and drove 3 miles. The dealership had my car for 3 weeks when I got it back on July 8,2022 service advisor stated something blew a hole through my valve cover and the mechanic noticed that the cam shaft was bent that is why I lost the oil while they had the car I paid $290.00 for 4 new spark plugs. Well to make a very long story short now my car smells like burning oil every time I drive it, it feels like its misfiring and its smoking really bad, I also noticed my passenger exhaust pipe rattling and greyish blue smoke came out. I have a feeling of what it might be (head gasket) However if someone can shed a light on what you think it might be that would be great. I'm taking the car back to the dealership on Aug 29,2022.
Sorry for the long note Thanks for reading

 
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Old Aug 25, 2022 | 04:11 PM
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How many miles were on the car when you bought it ? With this fault appearing so shortly after you bought the car, it sounds like the previous owner was less than careful with the car. Head gaskets normally fail when the car has overheated badly caused by loss of coolant, and the car is driven with low or no coolant. How you could get a hole in the cam cover I cannot imagine; I've never read of this happening before.
I think you really need to confront the dealership who seem to have sold you a pup. You've probably got stronger consumer laws than we have in the UK, so go for it !
 
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Old Aug 25, 2022 | 04:20 PM
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I purchased it with 54000 still had manufactures warranty and an additional year of CPO. I'm also confused about how a cam shaft can be damaged to the point of a hole in the cover. Thanks for replying
 
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Old Aug 30, 2022 | 05:12 AM
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Did the dealership replace the bent camshaft as well as the camshaft cover? I can't see how the engine would run properly (or at all) with a bent camshaft. As for the hole in the camshaft cover - did the dealer show the old one with the hole to you and provide any explanation of what caused the hole?
I think this dealership either doesn't know what it's doing or is spinning you several lines.
If you still have a warranty in place I would try a different dealership if you can get to one.
 
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Old Aug 30, 2022 | 12:14 PM
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Odd damage? Anyway you could post some pictures?
As chrisjp said above I don't see how the engine could even turn over? Plus all camshafts I have been around are very tough hardened steel. They don't bend they break in half!
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Old Jan 16, 2023 | 10:22 PM
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Result ?
 
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