got jaguar xe 2ltr sport r petrol brand new 67 plate when starting loud rattle in engine sonds like top of engine not getting oil till it heats up fades away when warm but still hear it when reved up rattly noise

 

A 2017 like mine will still be under warranty. Have you taken it to the main agent yet ? Mine is the diesel version, but I think the cylinder head is the same design, or may even be the same. I get no untoward noises at all, apart from the usual diesel growling ! The petrol version of the Ingenium is still fairly new, so this could be an early issue appearing. Pity it has to be the customer that finds these things out !!!

 

yeh mine sounds like a diesil when it starts up had it back 3 times each time told something diff had mechanics from jaguar out one said its balance shafts but took it to jaguar main depot they said petrol not have balance shafts

 

Could you expand on what the techies told you. I would have thought Jaguar would have sorted this out quickly, but from what you say the fault is still there and nothing has been done.

 

the first guy who came out said it was exhaust rattle jaguar had it in not exhaust second guy came out said it sounds like balance shafts rattling jaguar took it in again said petrol not have balance shafts I said ur own tech guy came out said it was he said it sounded louder than his landrover defender on start up so im back to square one have bn on forums and couple jags had faults with balance shafts and balance shaft censors so will need to battle on see what happens never thought id get this prob from jaguar company

 

I don't think the Ingenium engines have balancer shafts.

Essentially you have to put your foot down now, and tell them you want the problem fixed ! They warrant their cars, so let them fix it. If they do the Microsoft trick of saying "its not a bug, its a feature", then I'd be making big noises.

 

yeh im getting bit pissed off with the runaround answers im getting so im going to find email address for there head office send email to them see what happens

 

They are here as member "CRC@Jaguar", so why not send them a message.

 

iv sent a nice long email to jaguar complaints dep il see what they say if im not happy il get in touch with there head office make a pest of myself

 

anyone from jaguar on here want to look into my problem thinking of takin it to independent garage to get looked into might have more luck as jaguar seem to be giving me runaround iv grown up with cars all my life not a expert in any form but know when a engine not sounding right especialy a new one

 

Try pm’ing CRC@Jaguar here.

Edit: doh, already was suggested.

 

I would but being new to this site still trying to work it out did write a email to complaints dep but they not got back to me car has bn at jag depot 3 time different answers all the time latest answer was cars supposed to sound like that

 

have now sent pm to crc@jaguar will see if I get a reply thanks not to hot with this tech stuff sorry boys lol

 

Ask the dealer to start up the same model as yours out in the lot with you in it. Those cars will be cold and see if they do the same.

 

It's been described as a rattle, tapping, ticking, sewing machine noise, etc. Most of the time it comes down to a faulty earth strap that's too rigid and transfers fuel pump noise to the passenger cabin. There is a TSB for it...JTB00483V4

https://www.xeforums.co.uk/viewtopic.php?f=19&t=4638

https://www.xeforums.co.uk/viewtopic.php?f=19&t=6351

 

One has to ask the question as to why the dealer knew nothing about this TSB. Of course the car may already have had the mod done, yet still makes a noise.

 

thanks il say this to jaguar see what they say my rattle only loud on first start up when cold then its ticking noise

 

Keep in mind that most direct injection engines will make this noise when listening from outside the car. The TSB is to keep that normal fuel pump noise from being directly channeled in to the passenger compartment. My dealer didn't know about the TSB either until I asked them about it.

ETA: If your car is brand new it may not be covered by the VIN range stated in that TSB. There are still guys that have had success replacing the earth strap even when the dealer said the TSB did not apply. In the threads I posted above you can find a "Halford's braided earth cable" fix that seems to do the job even when the official Jag fix fails.

https://www.halfords.com/workshop-to...y-cable-22cm-9