XJ ( X351 ) 2009 - 2019

Nav map update

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Old Dec 6, 2014 | 04:15 PM
  #1  
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Default Nav map update

On some older posts noticed questions re how to update the nav system with new maps. Some people were having problems and I went to the NAVTEQ web site and possibly the info below could be of help.
I just got a 2012 XJL and I'm a newbie to this forum and always checking what other contributors have to say.
I have not attempted to upgrade my system so I can't yet add any further to this conversation. If anyone uses this let me know if it was helpful. Thanks.




XJ - 2012 - JAGUAR GEN 2.1 2015 HDD NA - USB STICK AND ACTIVATION CODE -
 
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Old Dec 6, 2014 | 04:58 PM
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My advise: save the $200.00 update to your Jaguar GPS and instead buy a Garmin nuvi 2757 LM 7 inch screen GPS with free lifetime map updates of North America from Walmart for $187.00 and free shipping. It has so many useful features and is so much easier to use; plus you can mount it atop your dashboard, closer to your line of sight when driving, which increases safety. This from a guy who spent the money a year ago to update his Jaguar GPS, and still found it virtually useless, and went to the Garmin which is light years ahead.
 
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Old Dec 7, 2014 | 02:50 PM
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Hey I appreciate this advice; sounds like a winner to me.
 
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Old Jan 8, 2015 | 08:32 AM
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I've reconsidered on this one, and will eventually get the updated map for the Jag. Not the image I want to convey while motoring around in a $80,000-$100,000+ automobile. It's funny how we justify our actions or inactions.
I bought a Garmin primarily for my Goldwing motorcycle about 6 yrs ago but have also used it in my other vehicles that don't have a navigation system and put out the $$$ to buy an updated map for it. But you know, I still travel with the latest map I get from AAA in my truck or other vehicles just in case.
Just offering another point of view on this topic but, to each his/her own.
 
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Old Feb 12, 2015 | 12:28 PM
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Hello

Recently i got 2014/2015 map update for my 2010XJ Portfolio.
I put the USB on the stick and no message, No message on the screen. I've tried putting USB Stck in the I-Pot slot - still nothing.
of course i do this, car running.

I retour USB to "HERE" and he send me new USB stick but it's exactly the same probleme.

To be sure that the Car reconise the USB stick i put a MP3 file inside (the USB are not full) and it works.

But impossible to make the map update.

Please, anybody can help me ???

Thank you.
 
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Old Feb 12, 2015 | 01:18 PM
  #6  
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Originally Posted by armindo
Recently i got 2014/2015 map update for my 2010XJ Portfolio...........
Welcome to the forum armindo,

I hope one of the members here with the same model can help you with the map update.

Please follow this link New Member Area - Intro a MUST - Jaguar Forums - Jaguar Enthusiasts Forum to the New Member Area - Intro a MUST forum and post some info about yourself and your vehicle for all members to see. In return you'll get a proper welcome and some useful advice about posting to the forum.

Graham
 
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Old Feb 12, 2015 | 01:57 PM
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Hello,

I got the maps update for my XJ 2010.
I receive the USB stick but it don't work, impossible to update.
after plug the USB STICK nothing change no screen message nothing.
of course i have fellow the installation guide delivered with the USB stick.

I think they have somme combination of presse bottons to boot on USB STICK.

I looking for a issue any pleaple now that ???

Thank and sorry for my bad English.
 
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Old Mar 7, 2015 | 01:36 PM
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Originally Posted by armindo
Hello,

I got the maps update for my XJ 2010.
I receive the USB stick but it don't work, impossible to update.
after plug the USB STICK nothing change no screen message nothing.
of course i have fellow the installation guide delivered with the USB stick.

I think they have somme combination of presse bottons to boot on USB STICK.

I looking for a issue any pleaple now that ???

Thank and sorry for my bad English.
Armindo,
Check here: https://www.jaguarforums.com/forum/x...problem-89041/

It looks like you have to leave the USB flash drive in for almost 3 hours for the update to complete. One user reported that it took a long time for the car to acknowledge the drive had been plugged in.

Good luck!
 
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Old Apr 22, 2015 | 02:37 AM
  #9  
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Default Updating right now

I started the update as instructed by HERE, stick recognized on the third time, the update started for 15 min % stayed at zero, turned off, unplugged, locked unlocked restarted, percentage showed up as 3276% dots blinking but percentage not changing for the last 20 min... Not sure if anything is happening at all... Anyone?
 
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Old Oct 21, 2019 | 09:57 PM
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Default Same boat

hey there!
may I ask was this issue ever resolved I’m currently stuck in this process not updating my 2011 xj. Would be greatly appreciated to get some insight on your outcome. Appreciate your support on this matter since you went through the same situ

ation
Originally Posted by isavov
I started the update as instructed by HERE, stick recognized on the third time, the update started for 15 min % stayed at zero, turned off, unplugged, locked unlocked restarted, percentage showed up as 3276% dots blinking but percentage not changing for the last 20 min... Not sure if anything is happening at all... Anyone?
 
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Old Oct 21, 2019 | 10:08 PM
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Originally Posted by Freddy Pacheco III
hey there!
may I ask was this issue ever resolved I’m currently stuck in this process not updating my 2011 xj. Would be greatly appreciated to get some insight on your outcome. Appreciate your support on this matter since you went through the same situ

ation
The company HERE, formerly Navteq is the one making the software. It admitted the sold usb stick bricked the map module of Jaguar cars and reached a settlement to repair for free (the module cost is about 2-3 thousand dollars) the module and repair cost is covered by Jaguar even if you are beyond warranty. You need to ask you service people to contact Jaguar to obtain the confirmation for coverage of the cost. Since then, as far as I know, the two companies decided they will no longer offer to sell self update usb sticks.
 
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Old Oct 22, 2019 | 03:05 AM
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Originally Posted by isavov
The company HERE, formerly Navteq is the one making the software. It admitted the sold usb stick bricked the map module of Jaguar cars and reached a settlement to repair for free (the module cost is about 2-3 thousand dollars) the module and repair cost is covered by Jaguar even if you are beyond warranty. You need to ask you service people to contact Jaguar to obtain the confirmation for coverage of the cost. Since then, as far as I know, the two companies decided they will no longer offer to sell self update usb sticks.
Nope. They still sell the update USB sticks. https://jaguar.navigation.com/produc...JaguarEMEA/EUR
 
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Old Oct 22, 2019 | 06:59 AM
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I had exactly the issue as shown in your picture, but eventually it worked. 3276% is an overflow number (32767 is all ones in a 16-bit field, for the technically minded)

... my saga is here:

https://www.jaguarforum.com/showthre...=1#post1078769

As you will see in that thread, it took its time but got there in the end.
 

Last edited by christ; Oct 22, 2019 at 07:02 AM.
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Old Oct 22, 2019 | 10:27 AM
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I've updated 3 times and never had a problem. It takes about 2.5 to 3 hours. But once started you can drive and shutoff car, but IMHO, you should NEVER remove the USB stick until the update is completed as you may brick the nav unit. Sort of like upgrading a computer you would never remove the USB or CD till the upgrade is completed
 
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Old Oct 22, 2019 | 01:04 PM
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I also had a lot of time getting the update to work. But as posted above I just left it in and after about 2-3 days of driving around, shutting car off/on it finally updated and worked fine.
Maybe just leave the USB in for a week or so and see if the car will pick it up?
.
.
.
 
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Old Oct 23, 2019 | 04:21 AM
  #16  
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Originally Posted by XJsss
I've updated 3 times and never had a problem. It takes about 2.5 to 3 hours. But once started you can drive and shutoff car, but IMHO, you should NEVER remove the USB stick until the update is completed as you may brick the nav unit. Sort of like upgrading a computer you would never remove the USB or CD till the upgrade is completed
How can you tell if the nav unit is bricked? I had an unsuccesfull update. The update finished, but there is no map present. Just a black screen where the map should be. All the other icons are there, but no map. I bought it from a different website, and through many tries corresponding with the seller, I never got it to work. I was considering buying the official one from HERE, but if the unit is bricked, that would be a waste of money. Plus, I upgraded my receiver to an Android unit, so I use Waze or Google Maps, and fixing the OEM navigation has not been a pressing issue for me.
 
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Old Oct 25, 2019 | 02:20 PM
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I use maps on my IPhone. when i do i stream music to the car, this also allows the phone nav. audio to be over the speakers. works great. i will not update the car.
 
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Old Nov 29, 2019 | 09:37 AM
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Hi, did you solve the problem with USB update? It's the same for me
 
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Old Nov 29, 2019 | 02:29 PM
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I updated this year and never had an issue. Just be very patient and follow the instructions that came with the flash drive exactly. Do not remove the drive under any circumstances for however many times you use the car until installation finishes and it says so.
 
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