Hi all,

As above, the sound system (happens with iPod and DAB, presumably stored CDs too) it will make a crackling noise and cut out, comes back very quickly though, maybe only lose it for a second

Anyone know what could be causing this?

 

Hi Mate

If your car has tv function as mine does then its a result of digital tv broadcast update that has affected the XJ's with gen 2.1 tv's, Dealer is waiting for a software update to be released to resolve the issue.

You could set your tv to USA and have no TV untill its fixed

 

Hi,

Ahh okay, how do I know if I have the gen 2.1 tvs? It has TVs, don't know what gen though... Or if I have TVs... And a crackling issue, it is most likely going to be this issue?

How long has the issue been a known problem? So just wondering roughly when a fix would be available from Jaguar

Thanks!

 

I think you're right, I turned the TV settings to USA and the crackling seems to have stopped

Now just need to wait for an update from jaguar

 

Do you know if there an update out for this yet?

 

I haven't contacted jaguar about it yet

Grahambell do you know by any chance?

 

I have the same issue and it only started about three weeks ago or so, looking on the uk forum showed me I was not alone. I went in and saw the dealer and they told me jaguar were working on a fix. It also effects range rovers etc as well. They also said to switch to American area to avoid it but I have left it for now as I watch more tv than listen to the radio.

 

The fix is out in the UK. I had mine done last week. No issues at all so far, everything works as it did before.

 

Thanks James. I will call the dealer tomorrow.

 

Thanks for the info! Will have to get mine sorted soon then

 

Hi,

Just rang my dealer who said to take it in, and we will do it on the spot. (Good service)

Let you know later today if it works.

 

HI as stated the fix is now available dealer contacted me two weeks ago to have software update, one hour download they stated but i haven't had a chance to take it in yet.

regs
GB

 

Great thanks

Will have to ring my local dealer and book it in

 

Took mine in on Friday and seems to have sorted it.