I've ordered from them, but did not have any problems, just fine products and service.

 

And then you can turn your attention to cleaning out your mailing lists. Sending marketing emails to email addresses scraped from web sites is not cool and against the law.

 

Amen.

How mistakes are handled is one of the best ways to determine if you're dealing with a quality company or a crummy one. When the going gets a little rough some outfits stand up and put their best foot forward. Others duck, and run for cover.

A problem dealt with honestly and professionally will often *increase* customer loyalty and satisfaction. I've witnessed this numerous times.

Cheers
DD

 

 

It was a poll and not meant to bash Welsh, apology not needed but a "thank you for addressing my situation would be good".

Hats off to Pops for sticking in the thread with the interrogation of the initial posts.

Thanks Doug for explaining why one would purchase parts so far away with local dealers nearby...as I can relate.

Having lived in Norway, I frequently purchased my car parts, electronics, clothing etc. from "back home" as the Norwegian prices were beyond the average price. I was very happy to find vendors who'd ship items overseas, as their quite a few who would not. Another bright spot was having an APO address and not being weighed down with customs taxes and wait periods.

Case and point...ordered a projector screen for $250 using my Norwegian address. After custom taxes for import, another FedEx fee for delivery screen cost me $600. From that point forward I only used my APO address or waited for trips to Germany to purchase items that I could wait for. DVD in the US $19 Norway $43..yikes

Thank you Pops and Welsh for allowing me to see how "things should be" when dealing with a reputable seller.

Off my soap box(all this weight might have a bad outcome)

 

Mistakes happen & we all know it's touchy when it affects your baby lol.

 

We are sorry to here about your non satisfactory service. I can assure you that we do not scrape emails from any place other than our own website and eBay store. Please PM me with your email and name so I can look up your details and remove you form out advertising list. Thank you and sorry for the inconvenience.

 

Thanks Welsh, now you are here maybe you can stick around and contribute to some of the other sections.
I'm sure the members would be glad of your input.

 

i ordered a fuel gauge sending unit from them . didn't work sent back and they charged a 25.00 restock fee. them one of my customers ordered a radio ant from them at 200.00 for a oem . but wasn't .