XK / XKR ( X150 ) 2006 - 2014

missing part after trip to dealer

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Old Dec 22, 2012 | 03:26 PM
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Default missing part after trip to dealer

OK, had my 2007 XK in twice in the last week, two different dealerships. First was for a free oil change and service check, including alignment check. Second time was for an air filter. Today I just noticed there's a hole on the passenger side of the front bumper. It used to have a cover on it. Anybody know what the hole is for and why Jaguar would have to remove it in the course of either replacing an air filter or in doing a complete service check? I'm trying to narrow down which dealer is responsible before calling them Monday.
 
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Old Dec 22, 2012 | 04:39 PM
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To replace the air filter you need to access it from the wheel arch, removing the inner guard. I think the wheel too (maybe someone can correct me on this part).
So I'm presuming the air filter change
 
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Old Dec 22, 2012 | 05:17 PM
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That cover is for the towing towing eye receptacle. This towing eye is part of your tool/jack kit.

I would call both dealers at once and demand acton.
 
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Old Dec 22, 2012 | 07:32 PM
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Only one filter on a 2007 XK and it's on the left side of the car and you don't need to come anywhere near the access hole (right side of the car) that the cover is missing off. Just FYI.

Yes, you jack the car up and remove the left wheel/tire assy and access the air filter by pulling the front fender splash guard off partially to access the filter tray.

I've no idea why the cover would be missing other than carelessness during the alignment check. Got me.
 
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Old Dec 22, 2012 | 08:39 PM
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2007 JAGUAR XK Parts - Direct JPLV Porsche Parts.com

Item #17 above.
 
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Old Dec 23, 2012 | 06:40 AM
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If they didn't use one of the lifts, they would have had to jack the car up to replace the filter. That's probably what happened. I'll call first thing Monday.
 
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Old Dec 23, 2012 | 12:54 PM
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As John Boehner would say" God only knows"................maybe Jaguar mechanic thought that's where air cleaner was! Seriously, NOT related to anything that was done; unless they needed one for themselves!

Merry Christmas etc. Adrian
 
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Old Dec 25, 2012 | 08:22 AM
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Stopped at the dealer and said the part was on the car before going in for service and missing the next day. They ordered a replacement part, will paint it and call me when it's ready. No charge. I'm impressed.
 
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Old Dec 25, 2012 | 09:28 AM
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Originally Posted by chazaroo
Stopped at the dealer and said the part was on the car before going in for service and missing the next day. They ordered a replacement part, will paint it and call me when it's ready. No charge. I'm impressed.
Good to hear a positive comment about Jaguar Dealers.

I've used the same two local Jaguar Dealers for forty years and get excellent service from both.

They know I do most of my own maintenance but give trade discount on parts and good tech advice when needed.

Graham
 
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