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New performance seats

 
  #1  
Old 03-02-2019, 10:01 AM
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Hello,


I have a problem with my performance seats.
The premium verlour in the back comes out of the Jaguar bar.
Does anyone here have this problem too?


Johan
 
  #2  
Old 03-02-2019, 11:48 AM
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That’s definitely unacceptable. Take it back to the dealer.
 
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Old 03-02-2019, 08:22 PM
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Originally Posted by antoine1911 View Post

Hello,


I have a problem with my performance seats.
The premium verlour in the back comes out of the Jaguar bar.
Does anyone here have this problem too?


Johan
Others with those seats have had that issue. The dealer will fix under warranty.
 
  #4  
Old 03-03-2019, 12:29 PM
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I have the same thing, I took pics and sent to my dealer, and am awaiting to hear back. Unacceptable for a 130K car!
 
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Old 03-03-2019, 06:23 PM
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Originally Posted by KarimEls
I have the same thing, I took pics and sent to my dealer, and am awaiting to hear back. Unacceptable for a 130K car!
Thanks to the four cylinder you can get the same seats in a 60k car if that helps
 
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  #6  
Old 03-07-2019, 06:35 AM
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I did a swap and put the new performance seats into my 2014 convertible.
As I bought the seats used I have no right on Jaguar garanty, just asking how I can fix it.



Johan
 
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Old 03-07-2019, 11:30 AM
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Originally Posted by antoine1911 View Post
I did a swap and put the new performance seats into my 2014 convertible.
As I bought the seats used I have no right on Jaguar garanty, just asking how I can fix it.



Johan
I had to replace a lot of the Jaguar trim (leather trim) as it looks like there was a poor application of adhesive to the surface when the car was built, leading to a lot of waviness in the leather and it pulling up. The leather trim is adhered just with adhesive (think of the side trim on the center console, the center pop up vent cover if you have the leather package)

From the picture it looks like you could just tuck the fabric back under the metal trim with a flathead screwdriver. If it's coming untucked when sitting in it, you are going to want to use something like 3M Super 90 both on the back of the fabric and the surface that it attaches to (some portion of the seat), and that should take care of it.

Be careful when using the Super 90, you don't want to get it on the external surface of the fabric.
 
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Old 03-09-2019, 02:09 PM
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Ok Dealer has reached out, will replace both seats with brand new Suede Performance seats. Interesting thing though is he can't order the new seats UNTIL he has the car, kind of annoys me as the rain is about to stop here in Cali, and I've only driven the car once this whole winter. He said he has to sit on the car, which is a bit strange, anyone know why?
 
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Old 03-09-2019, 05:41 PM
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He has to sit "in" the car? Or he has to have the car to order the seats? Or keep the car while the parts come?
 
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Old 03-09-2019, 07:20 PM
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He has to HAVE the car to order the seats, he needs to keep the car while the parts come.
 
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  #11  
Old 03-09-2019, 09:23 PM
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Originally Posted by KarimEls View Post
Ok Dealer has reached out, will replace both seats with brand new Suede Performance seats. Interesting thing though is he can't order the new seats UNTIL he has the car, kind of annoys me as the rain is about to stop here in Cali, and I've only driven the car once this whole winter. He said he has to sit on the car, which is a bit strange, anyone know why?
What does rain have anything to do with driving the car?

 
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Old 03-09-2019, 09:26 PM
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Originally Posted by Unhingd View Post
What does rain have anything to do with driving the car?
My guess is he is still on P-Zeros.
 
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  #13  
Old 03-09-2019, 09:54 PM
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Originally Posted by OzXFR View Post
My guess is he is still on P-Zeros.
Ahhh! But his AWD should be able to compensate for that.

 
  #14  
Old 03-10-2019, 03:07 AM
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Sorry, I'm **** with the car. It doesn't get driven on rainy days or wet roads (it's a weekend car) hence I haven't driven it all winter (once or twice). Trying to keep it a garage queen.
 
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Old 03-10-2019, 06:08 AM
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I would just ask the dealership why they have to keep the car while the parts on are on order. I have found that sometimes the service department doesn't speak the same English I do. It takes two or three rounds of Q&A to get to a mutual understanding.
 
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Old 03-10-2019, 09:54 AM
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They may not want to get stuck with a part than can not be returned.
 
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Old 03-10-2019, 04:28 PM
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Originally Posted by JgaXkr View Post
They may not want to get stuck with a part than can not be returned.
This is almost certainly the reason. If you are known to the dealer there will be no requirement to leave the car (my dealer has no issue with this at all); but if they do not know you, they understandably go into self-protection mode. Another example of why fostering a relationship with your dealer is a good idea (there are many reasons why this is a good idea).
 
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Old 03-10-2019, 05:03 PM
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So the dealership thinks they order the parts and the person will not come back? They could ask for payment up front for the parts and let the man have his car. Time with your car is precious.
 
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Old 03-10-2019, 07:33 PM
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You can't ask a customer for a deposit on a part they are not paying for. It is a double edge sword. You have a business to run & don't want to be stuck with a part you can't return. The other side is the you don't want a bad survey from the customer. It is not uncommon for customers not to come back to have special ordered parts installed.
 
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  #20  
Old 03-11-2019, 05:51 PM
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Maybe he can leave a first born child. He can then enjoy time with car until the seats come in.
 

Last edited by jaguny; 03-11-2019 at 07:55 PM.

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