In Port Recall

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Dec 28, 2014 | 03:43 PM

#41

Foosh

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Joined: Jul 2014

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From: Maryland, USA

Quote:

Originally Posted by zach05855

I spent many hours on the phone with JLR and the only explanation they would offer was that in order to clear the recall, which was the seat belt sensor. They are required to clear the recall before the car can be shipped to the dealer, and a delay of 21 days is reasonable (in their opinion) to perform the procedure.

I complained that the dealer could have cleared the recall in less than a day, but they would just say that they were required to clear the recall before shipping .

Who knows, but it's common with the large number of auto recalls these days for there to be a shortage of parts initially after the recall is announced. I had a Jeep recalled about a year ago, and the parts were only available at my local dealer recently. I also experienced it with BMW as well.

It's usually not a big deal once you've taken delivery because you can keep driving a vehicle, but I think it's true that a manufacturer can't ship a car to a dealer without taking care of the problem.

I suspect that yours sat there for awhile awaiting the necessary parts. The problem with seat belt sensor was that it was mis-wired, such that the passenger seat airbag sensor often wouldn't detect a small person in that seat.

Dec 28, 2014 | 04:10 PM

#42

Unhingd

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Joined: Dec 2014

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From: Maryland, US

Quote:

Originally Posted by Foosh

I suspect that yours sat there for awhile awaiting the necessary parts.

Could also be that there were hundreds of other cars in port at the same time needing the same repair, and just not enough technicians to jump on them all at the same time.