I need the forum to help me here. I been kinda upset with the way Jaguar handles issues
regarding warranty, and these rediculous diag fees when they premote Select Edition as a
$0 Deductible program, I find this is not the case, and there are some misrepresentations. I really like my Jaguar S-Type R, but Im just so use to driving a Benz, where everything was much easier to do, and I had lots of help from Benz Forums when I had issues since there is over 140K Members on Benzworld, and Mbworld combined. On this Jag forum theirs only 2500 members. But I need Select Edition to replace my headlight assemblies under warranty. I have the HID pointing low problem like many people who have HIDS the auto-adjust feature or sensors breaks internally. Several members say that they got their dealership, and select edition to cover the headlights and replace them with new ones. Thats what I want to do, but my dealer says headlighs are not covered under warranty and select edition doesnt cover it either. The dealer insist to try to charge me diag fees, and give me crazy qoutes for fixing costing 3K to have them fully replaced. I have the Jaguar Select Edition Passport Booklet and it says the following

"Jaguar Select Edition Limited Warranty covers any factory-supplied component of the Jaguar vehicle that is defective with the exception of the following items"

On the following items it doesnt mention headlights, or headlight assemblies as an exception. However it says "Headlamp Aiming" as an exception. Thats it.

So I called the Jaguar main headquaters to get this resolved. I need other forum members to assist me so I can be covered too. Some members states their dealerships replaced them under select editon. I need the names of those dealers or some info so this can help me. I dont want to pay any diag fees, or any charges period. All I want is for my headlights to be replaced. Its clear that something internally is broken which is affecting the way the headlights operation. Please I need ya help. I really dont want to get rid of my Jag, but If I run into the dealership keeps trying to charge me diag fees or other charges I might not be a Jag owner for any longer. Please help. Thanks

 

Tried to adjust them manually but they will not move one bit, the screws are moving but lights are not.The dealer says auto-adjustment broke, thats what they say they found in the diagnostic testing and projecter positioning broke too, which cause the projecter to point down and not up.In otherwords the projector is just siting in one place. They are xenons hid headlights I need both headlight assemblies replaced under select edition if you can help. Otherwise I guess my car will be for sale next week. Im giving Jaguar one more chance.

I see 2 sold for over 20K on Ebay, so I shouldnt have no problems making my money back plus some profit too.

http://cgi.ebay.com/ebaymotors/Jagua...QQcmdZViewItem

http://cgi.ebay.com/ebaymotors/03-S-...QQcmdZViewItem

 

I wont lose pretty much anything most likeley make a $500-$1500 Profit. Just minimal. Thats All. But seriously can someone give me some contacts of your dealerships that replaced you HIDs under select edition please ? Please help.