last service report (46k miles) commented on a "transfer case oil leak at output flange"

it is absolutely correct - oil has been leaking at the flange where the propshaft connects and getting flung onto the subframe above

the rest of transfer case is bone dry, including the seal covered by the white fluted plastic ring at the transfter case output

more worryingly, there is no evidence of the transfter case having been topped up at the last service, although any oil around the drain plug may have been washed off by now

so the question is, can the flange be unscrewed from the shaft without taking the tx case out? it looks as if this bolts onto the end of the transfter case (from a picture of a transfter case on ebay!)

any help appreciated - this sems wierd? might take it to the *******s tomorrow for a cost !

 

If this is what I though..one jag specialist told me about that when my radiator was changed last week. Jag have send a service note about it and in service they will put some special glue to it and bolt it back. Leak should stop then..

But please let us know what dealer did, cause I'm not sure is this the samething..

 

If you guys would quit referring to those of us here that work at dealers as *******s ide tell you how to fix it......until then

 

Brutal,

you do have a point. Here in the UK the dealers do have a hard time of it - I've seen dealers trying to sell 04/05 X estates 2500 more than the autotrader price, what can they offer other than a 12 month warranty which you can buy for about 750 independently. Anything they do to try to differentiate themselves gets rubbished by the punters, their hourly rates come from expensive overheads and special tools, meanwhile it's a national pastime trying to outwit them!

do the dealers have value, when you need them, of course. Tomorrow I'm getting a price for renewing the transfer case rear seal - or taking the back nut off and filling it with silicon sealant - unless of course brutal recommends otherwise!) Read the JTIS and it's quite an involved procedure, would you really leave this to a corner shop with no previous experience? I think not - especially if they get it wrong then a new case is a cert.

So Brutal, indeed the ritual humiliation of dealers on this forum is questionable. But then, others have exposed them for questionable practices!

 

There are good and bad dealerships all across the country, the world come to that, so its definitely not fair to generalise.

I myself had a call earlier tonight from a marketing firm on behalf of Audi asking my opinions of the dealer during my recent visit.
She more or less asked for ratings outta 10....I had no option but to give them 11 for everything as they've jumped through major hoops for me time and time again
Back on topic though...We've went through this before and I've asked members to refrain as much as possible from using the term, especially in the light of the fantastic work that Brutal, Real etch, Jagtechohio, Jag genius and others do here for our forum and members totally free of charge and in their own time
Might wanna think about that guys the next time you need some expert help / advice!!!

Just a thought

 

+1 for Brutal. Let's please stop it.

 

I take some issue with that statement. That seems very one-sided. Like those who don't want to pay taxes, and yet they don't mind driving on the roads we build with those very taxes.
Dealers have their value, wether you need them or not. If the only time we frequent a delaer is when we can't find a part on the internet cheaper, or we don't trust the corner garage, then what's to A) keep the dealer in business, B) create incentive for them to treat you well?
A dealer is only as healthy as his customer base. Just like any other business in the world. Ask yourself this: If the only time your gal had 'value' was when you 'needed her', how long would she be around?

Just because 'some' Dealers have proven to have been involved in some questionable practices, doesn;t mean ALL have. Hell, it doesn't even mean that particular dealer is bad, only that they have at least one employee who is guilty of servicing someone poorly.... what business doesn't? But to stereotype all dealerships in that poor light, particularly HERE, where we have a couple who regularly hand-out free advice to our benefit.... is stupidity of at LEAST the same magnitude as the stupidity exhibited by a dealer who treats customers poorly.

 

too shay my friend...... too shay....

 

I see this everyday in my line of work, sales of construction machinery parts. I've seen both sides of the fence, as I worked for an OEM ( Original Equipment Manufacturer ) and more recently for a company supplying pirated copies.
As an OEM we tended to sell on quality and made the point strenuously that we were there for them no matter what the issue. Yes, we were more expensive, but after all the service has to be paid for....employees, design, manufacture, aftermarket spares etc etc.
We used to get customers who came to us " only when they had to" for parts they couldn't get anywhere else, and yes the prices were marked up big time. After all a big company has lots of mouths to feed and you need to ask yourself....Where would you be if that company went bust tomorrow???
As a freelance salesman working for a company that specialised in pirating the parts we offered a cheaper alternative. Not always the best but cheaper and they fitted worked etc usually to a similar degree.

Next time anyone wants to trash the dealers, just remember ALL that they offer under one roof!!

just my $0.2c worth

 

pull the front of the prop shaft, remove the nut off the output flange of the transfere case. clean real well the nut and the inner area where it goes with brake clean or something else that leaves no residue. Apply sealant around the base of the nut were it seat, and retorque. I useally mark the nut, and flange with a punch before I remove it so I know when its reseated. If you have the old style propshaft were you can see the cv joint assembly, repack with cv joint or wheel bearing grease and reinstall propshaft...
And I know you guys dont meen it as a personal attack, and it does offend me since we do spend alot of time here daily passing on valueble info for free. Ask yourself how helpful youde feel like being if I said those ________(insert your profession here) are a bunch of morons and thieves.....

 

well, now that you say it....
As a professional salesman.... I consider myself among the BEST of the Morons and Thieves!

thanks for all yer help Brutal!

 

I have been reading this forum a lot before I registered and also seen that *ealer word have been used many times. I though it was somekind of joke and everyone understands it as a joke. But it looks like I have got it a wrong way. I didn't meant to insult anyone with it and of course it's great that we got tech certified people here sharing their knowledge.

So sorry for that, I won't use it anymore.

 

same for me. I thought it was normal on the forum and was surprised at the backlash! Particularly as I have no adverse experiences myself. Except ... if you read back I said I was going to call the main dealer today to get a quote for changing the rear pinion seal, or for taking the nut off and sealing as brutal recommends.

So I ring the switchboard number and ask for the service desk. I guy calls me "mate" when I get put through, I tell him what I want, he says he'll put me through to somebody else, and the phone is never answered on the other extension.

So I try again at 4PM, EXACTLY the same thing.

I call an independent, and at risk of making a short story long, he couldn't have been more helpful, has done the job before, has all the special tools if I opted to take the pinion apart and change the seal etc etc. I said I had JTIS he said he didn't need it, he has an online system for every car on the road, and about £100 to seal up the nut and refill the case.

The main dealer was Charles Hurst in Belfast by the way

Tempted to say " I rest my case", but I wasn't making a case to begin with!!

 

Brutal - Exactly. I would have to insert "Banker"...and we all know Bankers are neither morons nor theives...

 

is that "investment bankers"

 

I know Brutal needs no help defending himself, but here's my $.02

I don't care for the term either. We should feel lucky to have the techs on this board - many I frequent don't have any tech involvement and mis-info is spread like wildfire.

And remember, most of the time we don't even get to talk to the techs when we interact with the dealer, so they can get a bad rap if the front office is full of jag-offs or the place is run by a greedy idiot.

I've had nothing but fantastic experiences with my local Jaguar dealer, both from service advisors and the techs I have spoken with. 10x better than any other dealer I have interacted with.

So let's all take an oath to put this phrase to bed once and for all out of respect for each other and the most helpful techs in the biz...

 

Dealer quoted me 5 hours labour to remove the intake manifold for a compression test. I was refused an after market warranty without the compression test. I lived without a warranty and had numerous expensive repairs.

I eventually removed the intake manifold myself to do spark plugs.. took less than an hour.

I think that they stole my money....... LOL.