I have stupidly accessed the diagnostics screen of my sat nav to find out it’s date and am stuck in it , next , back button , any menu doesn’t work , any ideas please

 

If you selected the update it's erased the firmware and you'll need an appropriate disc to try to reload it. There's a HUGE thread about it if you look.

 

It would be good to know what model and year you have.

 

Thank you , I have a 2011 XF 2.2 TD luxury automatic . I got lucky and after watching a utube clip I found that by turning the ignition off , then locking and unlocking the car , the sat nav returned to normal from the dynostic screen when it was restarted.
That said my issue remains , it has a 2011 sat nav program that doesn’t show my street or house, I would like to upgrade to the 2019/20 version. , I checked and there is no cut out in the boot leading to an obvious DVD drive,
Would any owners of a 2011 model know if there is a drive hidden behind the boot lining and is it a DVD or is there a different way to update . I can’t see any DVD or USB port that would seem to solve it.

 

If all you were doing is viewing the nav software version I would try switching off ignition and optionally disconnecting the battery then reconnect and power on

 

If you have no DVD then you have the built in sat nav drive updated via the usb under the centre armrest!

 

Many thanks guys , my 2011 software now up and running again and from another source on here I have also gleaned that my 2011 XF is likely to be the 2012 build with the hard drive hopefully fed by the USB