I bought my 2011 registered XKR (pre-face lift model) from a Jaguar dealer at the beginning of July. When I washed it two weeks later, I noticed bubbling of the paint on the boot/trunk lid just above the chrome 'Jaguar' strip. Apologies for some of the reflections in the photos below.







I complained to the dealer by e-mail with the photos requesting that it should be put right under warranty before it got any worse. I said that it was a known fault having been discussed on various Jaguar forums (in UK) relating to XF and XK models - they immediately asked me to take the car in so they could have a look for themselves. They agreed it was corrosion possibly caused by a bi-metallic reaction between the aluminium of the boot lid and the chrome strip, took their own photos to submit with a warranty claim to Jaguar and said they would get back to me. No doubt partly due to holidays etc. it was four weeks before I heard the good news that my claim had been accepted and Jaguar had authorised the body shop used by the dealer to carry out the remedial work. It took a further 3 weeks plus a bit of chasing by me to get a date fixed - the job was done last week. The result is perfect, as you can see.





In addition to removing the corrosion and re-painting, the fix includes putting a plastic strip between the two metals to prevent the reaction taking place so hopefully it won't come back to haunt me!

I'm very happy with my dealer and the response from Jaguar - my beautiful XKR is restored as good as new!



Marco

 

It's good to hear that Jaguar stepped up to the plate on your issue.

 

Out of interest, what is the bodywork warranty on XK100s?

 

I think you're more likely to get a response on this in the XK8/XKR (X100) section. Those guys will have the info close to hand.

 

Apologies, I meant to ask what is the warranty on the aluminium bodies of the X150 as I am currently in the process of looking for one to replace my X100 because it's suspension is too soft for me & I worry about rust.

 

From new, the warranty on corrosion is 6 years which stays with the car even on change of ownership - http://www.jaguar.com/owners_interna...-warranty.html

Other than the small area on the boot lid, I have no other paintwork problems but I'll make sure to check again before the warranty expires.

 

Glad to hear that you were able to get your problem resolved through Jaguar. However and please take note that I am a fanatic about my car, I still would be somewhat annoyed with the fact that my car (depending on the extent of painting that was done) now falls into the category of a car with diminished value as it no longer has factory paint at least on the trunk area unless there was any blending into fenders. I'm doubt that you have any recourse since this is warranty work and not a rear end collision, but I just thought I would mention it. Good luck with your car and glad things worked in your favor.

PS. More than likely, if the job was done professionally and only within a small limited area of the trunk, most won't notice it and should not be an issue upon any future resale.

 

I'm not exactly sure how much of the lid was repainted - maybe only the part up to the spoiler. I was annoyed when I spotted it but less so when I found it is a common fault. These things happen with all manufacturers - it seems less so with Jaguar than, for example Mercedes Benz, similarly a premium brand whose track record in the modern era is quite appalling with bodywork issues particularly from 2000 to 2004 when the accountants ruled the roost.

I'm quite pragmatic in my outlook. I bought a second hand car which will show signs of use. I intend to use it and enjoy it so it will pick up more wear and tear - I don't intend to get stressed about it as life is too short and there are more important things to worry about. I'm the only one who knows the car has been 'repaired' - to everyone else it looks perfect, so I'm happy. It'll probably be my last car before I leave 'this mortal coil' so I'm not concerned about any loss in value which I think would be minimal anyway.

I can understand your thinking and might have thought along similar lines in the past but now I have a different view - I prefer to say relaxed, others might think complacent. Ah well, never mind, Que sera.........

 

Marco.... I like your way of thinking... I wish I acquired it earlier in my life.. It probably would have saved me a lot of time from worrying about nonsense. I too am a senior in life but still can't seem to shake lose my old ways.. Maybe your words of wisdom may help.. Enjoy your car and life. You definitely have a handle on things... God Bless.