Call another dealer & get one of their "slots" then cancel anything you have started with your dealer listed above.

 

"What we have here is a failure to communicate."

K's dealer should have a plan to satisfy his customer's order. It sounds like the person who is not communicating with you is out to lunch. I agree with Nda, I would go elsewhere. The dealer is only a re-seller. The Jag comes out of a box. All the dealer has to get right is the order and if they can't do that what good are they. So you have to pickup the vehicle in another locale, so what. Or even if you have to ship it, a few hundred dollars on the 75K car. In another context there are dealers who specialize in OSD and have a national practice. You need someone who will be pro-active to get the deal done. I know I have met far too many car sales people who can do nothing other than sell something off the lot. But don't get me started on the state of the retail automobile business in the US. Its rotten from top to bottom. The buyers would be well served by a whole new model not protected by the political establishment. (How's that for an over the top rant?)

 

The Canadian JLR web site now allows you to build and price the 2019 models, with the new infotainment system and (for the R model), three types of aluminium instead of carbon fiber for the center console. We are getting there...

 

Hi Karim

Your location here indicates San Jose. If your dealer is:Their website says that they have 53 Jaguars (4 F-Types)

My dealer is:And they have 43 Jaguars (6 F-Types)

My dealer has successfully placed an order for my F-Type, I visited him last Saturday and he logged into the Jaguar website to show the order to me.

I believe a friend of mine also has an order. Both his and mine are scheduled for deliver to Getzville NY, a suburb of Buffalo, in early May (we hope).

With my dealer having 2 allocations and being a small dealer like the Stevens Creek dealer in San Jose, I don't understand why your dealer is having trouble.

This dealer in LA:has 345 Jaguars (112 F-Types).

I could see Jaguar not wanting them to order 2019 F-Type's until they had sold a lot of their F-Type inventory.

BUT maybe Hornburg CAN order a 2019 for you, assuming you don't mind the drive to LA.

Good Luck,
Bill

 

I had a positive purchasing experience with Haron Jaguar in Fresno. Nice little family owned dealership. Can you believe there is still a Mom & Pop Jaguar dealership in CA. Extraordinarily accommodating. Randy Haron, the owner, answers the phone.

 

It took JLR a bit to answer me... ..instead of just saying : "..we stop/start production for different markets.." , or some other usefull reply, they apply the BS-approach first :

Feel free to email them.. ..as you all represent the US-market...

---------- Forwarded message ----------
From: Customer Relations, Global <globalcr@jaguarlandrover.com>
Date: 8 March 2018 at 12:42
Subject: Fwd: FW: Fwd: F-Type production
To: - crcnl <crcnl@jaguarlandrover.com>
Cc: Donika Ruseva <druseva@jaguarlandrover.com>


Dear All

Would you kindly review the below please and arrange for the customer to be assisted?

Please advise your customer we cannot directly advise for another customers order in another market - so I can only suggest you ask your customer to kindly pass on the USA
customer services team contact information, should the US customer want to discuss this further - as they will be best placed to assist.


https://www.jaguarusa.com/contact-us/index.html


Kind regards

Perviz Danzan-Villiers
Senior Support Manager Global Customer Relations
Global Owner Experience


Jaguar Land Rover, Abbey Road, Whitley, Coventry, CV3 4LF
jaguar.comlandrover.com

Jaguar Land Rover Limited, Registered Office: Abbey Road, Whitley, Coventry, CV3 4LF, Registered in England Number: 1672070

 

So I was inspired yesterday when I saw this extremely pretty black R coupe with a fixed wing and red interior. It was 100K, plus 10K in options (including $155 for the home-link, $350 for red seat belts, etc, etc,), so 110K all together.

Eureka, I have found the answer. Information should be an option. For $50 you can get an answer to your question, $20 you can get a brochure, $100 gets you a test drive, etc.

 

Does anyone know if Jaguar offers European Delivery of US spec vehicles? I bought a Triumph and a Volvo that way, with major discounts and had them shipped to the US.

 

@ 16fnrbrg

I guess you can squeeze a sweet deal in LA.. ..who's buying one of 112 outdated F-Types...

 

Has anyone heard about 2019MY pricing for the US? Comparing 2018 and 2019 prices in Canada, I can see that the 400 model is no longer available, and every other model is $1,000 (Canadian) more expensive this year.

 

They do not. I asked

 

 

Placed deposit down on MY19 R Coupe 2/26, got email today with order number.

Last Amendment 3/23/18
Build Date 4/20/18
Delivery Date 5/4/18
Accepted Handover 5/4/18

Planned Handover/Customer Handover left blank.

 

To Pie944: was pricing the same as for the 2018MY models? More? Less? Thank you.

 

A little more, $100,750 MSRP + Destination. I think MY18 is $99,900 MSRP + Destination.

 

I'll ask my dealer again! Haha (Sorry if I sound like a broken record)

 

This is like the old story about telling jokes in prison:

Karim "Same Question"
Dealer "Same Answer"

 

Haha, basically. I"m sure he's getting sick of me asking the same questions.

 

Dealer responded, any guesses as to what they told me?

 

Its a special art : write/say a lot but not presenting any real information...
But for the USA : dealer ordered his share and has to wait for a new pie.. .. I wonder..

From: Shaw, Andy
Sent: Tuesday, March 13, 2018 6:19 PM
To: xxxxxxx
Subject: Re: F-Type production

Mr xxxxxx - thank you for your additional correspondence to Ms Ruseva .

I would stress that Mrs Danzan- Villiers' response was a sincere attempt to assist, not to be obstructive as without specific information regarding the North America retailer, it is difficult to speculate .
Whilst I am unable to provide an answer to the specific situations in your original note I would advise as follows:-
Allocations of new vehicles are made at a market level for each month of build and these are then in turn allocated to a Retailer level by the markets.
Your vehicle looks as if the order was pulled forward as part of a process to prioritise sold orders already slotted for build .

From a USA perspective, the retailer may have filled their allocations which resulted in the vehicle being delayed.

Hope this is of help

Kind Regards

Andy

Andy Shaw
JLR Global Customer Relations Manager
Global Owner Experience
Global Customer Service

Mobile
Tel

Please consider the environment before printing this e-mail.


Jaguar Land Rover Limited
Registered Office: Abbey Road, Whitley, Coventry CV3 4LF
Registered in England No: 1672070