CPO Warranty Confusion
#21
Talk about confusion on my warranty...wow !
Had my servicing dealer call the dealer I purchased from .The used car mgr.stated to my new servicing dealer that I do not have a CPO warranty.
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer.
Now what ?
Had my servicing dealer call the dealer I purchased from .The used car mgr.stated to my new servicing dealer that I do not have a CPO warranty.
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer.
Now what ?
Last edited by Magical; 11-19-2018 at 09:05 PM. Reason: Did not want to mention dealer
#22
Talk about confusion on my warranty...wow !
Had my servicing dealer in Ft.Lauderdale call the dealer I purchased from in Atlanta area ( Gwinnett-Hennessy ). The used car mgr. at Gwinnett stated to my servicing dealer that I do not have a CPO warranty. Total stupidity !
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer. Did they intentionally lesson the warranty?
Now what ?
Had my servicing dealer in Ft.Lauderdale call the dealer I purchased from in Atlanta area ( Gwinnett-Hennessy ). The used car mgr. at Gwinnett stated to my servicing dealer that I do not have a CPO warranty. Total stupidity !
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer. Did they intentionally lesson the warranty?
Now what ?
I really don't care if the CPO Warranty is two or three years, as it's extremely unlikely I'll still have the car in 2022. Two years is my normal limit for weekend cars.
#23
Talk about confusion on my warranty...wow !
Had my servicing dealer call the dealer I purchased from .The used car mgr.stated to my new servicing dealer that I do not have a CPO warranty.
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer.
Now what ?
Had my servicing dealer call the dealer I purchased from .The used car mgr.stated to my new servicing dealer that I do not have a CPO warranty.
My servicing dealer called Jag USA and they stated I do have it.
The question now, was the CPO supposed to be 2 or 3 years ? Jag USA said it should have been 3 years.
Did the dealer I purchased from make a mistake? That particular dealer has no idea or the personnel to answer.
Now what ?
#24
Since the time Romans bought chariots, the rule has been caveat emptor. Its an industry based on larceny from the board room to the service bay. Two points, I deal with a sales rep I have know for 20 years. I know him, the ex, the children. I expect he will be honest with me about the facts of the deal. Then its my responsibility to see that the facts are priced into the deal correctly. If there is a failure to disclose call your AG's consumer fraud department. Generally speaking they love to prosecute automobile dealers. It makes for good reading by the voters in the newspapers.
#25
#27
#28
When I got my CPO in 2019, they said $1,200 for the extra year and I went for it. Expect it's part of a long list of 'negotiables'. They otherwise would have given just 1 yr. Thought of it as an insurance policy of sorts for the extra year, and not a bad one at that. Still the fact it's CPO stamped to begin with is a good indicator, particularly with a PPi
#29
Originally Posted by Rob Schwartz
I just spoke to one of the dealers and they "offered" to take it to the 2 year/100K for about $1,800 "their cost". Something isn't right and the person I spoke to at Jaguar 1-800 number was clueless.
In the US they come with 5 yr /60k mile. The latest version of CPO adds either one extra year with unlimited miles. Or 2 extra years capped at 100k miles. It's slightly weird, but that's the setup!
Pricing is negotiable. A lot. I've typically found it's around $1500-2000 for the first year. Then around $1000-1500 for the second. But depends on whether the dealer wants to deal!
You can always get it via another dealer.
#30
Yes. That's correct
In the US they come with 5 yr /60k mile. The latest version of CPO adds either one extra year with unlimited miles. Or 2 extra years capped at 100k miles. It's slightly weird, but that's the setup!
Pricing is negotiable. A lot. I've typically found it's around $1500-2000 for the first year. Then around $1000-1500 for the second. But depends on whether the dealer wants to deal!
You can always get it via another dealer.
In the US they come with 5 yr /60k mile. The latest version of CPO adds either one extra year with unlimited miles. Or 2 extra years capped at 100k miles. It's slightly weird, but that's the setup!
Pricing is negotiable. A lot. I've typically found it's around $1500-2000 for the first year. Then around $1000-1500 for the second. But depends on whether the dealer wants to deal!
You can always get it via another dealer.
However, that's no cost, part of buying a car that is "CPO". If a dealer is looking to charge you, or he's saying he's covering some cost, I'd be suspicious that perhaps the car isn't eligible for the CPO program for some reason and what they are talking about is a standard extended warranty.
Last edited by Jay_Davis; 04-09-2022 at 01:02 AM.
#31
On Jaguar's web site for the CPO warranty it does say "The warranty covers the vehicle for up to one year / unlimited miles or two years / 100,000 miles, whichever comes first.", so I guess that really is the way it works. Not sure how many F-Types hit 100,000 miles.
However, that's no cost, part of buying a car that is "CPO". If a dealer is looking to charge you, or he's saying he's covering some cost, I'd be suspicious that perhaps the car isn't eligible for the CPO program for some reason and what they are talking about is a standard extended warranty.
However, that's no cost, part of buying a car that is "CPO". If a dealer is looking to charge you, or he's saying he's covering some cost, I'd be suspicious that perhaps the car isn't eligible for the CPO program for some reason and what they are talking about is a standard extended warranty.
#32
And who has ever put 100K miles on an F-Type??
The 2 year CPO option seems like a no-brainer.
It seems a bit illogical on the JLR side..
The initial 5 years/60K miles only equates to 12K mies/year but the CPO gives you 20K/year on top of that..
But if you can get it , go for it.
As for "unlimited miles" - who are they kidding??
The 2 year CPO option seems like a no-brainer.
It seems a bit illogical on the JLR side..
The initial 5 years/60K miles only equates to 12K mies/year but the CPO gives you 20K/year on top of that..
But if you can get it , go for it.
As for "unlimited miles" - who are they kidding??
Last edited by CJSJAG; 04-09-2022 at 08:44 AM.
#33
Yes. That's correct
In the US they come with 5 yr /60k mile. The latest version of CPO adds either one extra year with unlimited miles. Or 2 extra years capped at 100k miles. It's slightly weird, but that's the setup!
Pricing is negotiable. A lot. I've typically found it's around $1500-2000 for the first year. Then around $1000-1500 for the second. But depends on whether the dealer wants to deal!
You can always get it via another dealer.
In the US they come with 5 yr /60k mile. The latest version of CPO adds either one extra year with unlimited miles. Or 2 extra years capped at 100k miles. It's slightly weird, but that's the setup!
Pricing is negotiable. A lot. I've typically found it's around $1500-2000 for the first year. Then around $1000-1500 for the second. But depends on whether the dealer wants to deal!
You can always get it via another dealer.
#34
A car with a fairly long warranty was a priority for me when I was looking for my first f-type. The horror stories are epic with reliability and the cost of repairs. Hence my search for and purchase of a more recent (2020) model. I purchased from a Porsche dealer and the car had just under 5300 miles on it. I thought it would have been a perfect candidate for the CPO program. But instead of selling my car at the sister JLR dealer (owned by the same dealership group) ACROSS THE STREET!) where a CPO would have been possible, they kept it at the Porsche dealer.
My car is a daily driver, but doesn’t get a great deal of miles as I work from home. The CPO coverage would have added a little peace of mind, but I am not all that worried. The cost the dealer wants for an extra year of warranty/service seems excessive to me and I likely would not have paid for it. If I could negotiate it down “maybe” I’d bite for it. Otherwise buy the car if it is what you want and enjoy it. The smiles I get owning this car is an extra bonus that I can’t really put a price upon.
My car is a daily driver, but doesn’t get a great deal of miles as I work from home. The CPO coverage would have added a little peace of mind, but I am not all that worried. The cost the dealer wants for an extra year of warranty/service seems excessive to me and I likely would not have paid for it. If I could negotiate it down “maybe” I’d bite for it. Otherwise buy the car if it is what you want and enjoy it. The smiles I get owning this car is an extra bonus that I can’t really put a price upon.
#35
The CPO actually is negotiable. The 2018 I bought had been on the lot for a long time. As a result the dealer made it a CPO with an added year of coverage. As part of the negotiations (and based on advice from this forum) I negotiated a second year of CPO warranty at no additional cost for a total of seven years coverage.
#36
Yes - I've negotiated the additional year twice now (one jag and one LR) and got it for much less than they were asking. And even for the first year / CPO it can be put on at additional cost to a car not being sold as CPO - as long as it meets the requirements (no accident damage etc).
I had heard that you could also buy the warranty at a different dealer which gives more negotiation room. But I've not tried that myself so it may not be correct
I had heard that you could also buy the warranty at a different dealer which gives more negotiation room. But I've not tried that myself so it may not be correct
Last edited by BritCars; 04-10-2022 at 07:36 PM.
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