Did these ship last week?

 

^^this restless native is wondering the same. Any news on the shipment??

 

Absent any word from the organizer here, I'll call Lenny today.

 

With a bulk purchase it was always going to take longer.

But I'd urge against rushing Lenny because with a custom product that has higher manufacturing variances, I'd MUCH rather have a quality part than a rushed part.

 

I have no intention of rushing him, just looking for an update. That's why I posted here before bothering them, to try to keep multiple people from calling.

However, since they did charge my credit card on the day of the order, I don't want to pay the bill until I receive the merchandise. It's a more accepted practice that you don't get charged until the goods ship.

I don't see any possibility of variances here, because they were running them all at the same time on a machine set to a particular spec.

 

Cool, makes sense.

FWIW I think the adapters are milled using CNC machines so with small lot production like there there can be a lot of variance. The CNC machine will mill the same part, but the variances come from materials inspection (no cracks!), finishing (a CNC part is very rough coming out so stuff like screw threads and edges need to be inspected and finished) and testing. Also the bit and the other parts like clamps heat up quite a bit so depending on the quality of the machine, if a lot is rushed then there is not enough time for the thermals to settle between lots.

 

I had followed up with Lenny yesterday.
He said some orders were boxed up and readied for shipment yesterday. The rest would be done today.

------------------------------------
Contrary to some commentary above about when is the appropriate time to charge someone's Credit Card, the answer depends on a number of factors.

If the product being ordered is an in-stock item, or a stock item that is typically carried in inventory but presently backordered, then yes, I agree that the buyers card should not be charged till the product is shipped.

That process is often handled differently when you are ordering custom-made parts - made just for you - that are not a stocking item. In these instances, the policy can change from mfg. to mfg., but it is quite customary for a mfg. of a custom part to charge your card BEFORE actually commencing the process of cutting/producing/making your custom part for you.

 

Got mine yesterday.

 

Thanks for the update.

Regardless of what's "appropriate," my policy is not to pay a credit card charge until I receive what I'm paying for. I was hoping that the company would deliver in time so that would not be a step I had to take. It sounds like that won't be a problem if shipping occurs this week.

 

Seriously?

 

So this means there are times you willingly accept a finance charge because you have "trust" issues... lol
I'm sure you are aware of how easy it is to dispute a CC charge if you are in any way dissatisfied with a merchants service. Does not matter if you've actually paid the bill or payment is still pending. Most CC companies are quick to take the customers side, reverse the charge, and then work to resolve the issue with vendor when possible.

 

Uh, I was exactly referring to the process of protesting a credit card charge because merchandise is not received. Yes, I know it works 100% of the time with no finance charges accruing. When the merchandise is received, the bill is paid. if it is not, the charge is removed. And as I said, that's what I was hoping to avoid. Apparently it has been.

Thanks for the lesson, which was insulting but I've come to expect that from you.

 

For custom order stuff, pre-pay for sure. Imagine making 20 spacers then trying to collect money. Good luck! I'm not a small business owner but can sympathize with risking thousands of dollars making products w/o commitment from customers. And it's not like we don't pre-pay all the time. Concert tickets, hotel rooms, airline tickets, food delivery.

 

Let me clarify, since misunderstanding of my comment is clearly running rampant. My card was charged immediately upon receipt of the order, but manufacturing did not start until a week or more after that.

I am totally OK with that as long as I receive the merchandise before the bill is due.

I completely agree that I should have been charged before manufacture.

I was simply suggesting that in order to avoid the possibility of people protesting charges in a delay situation, it would make more sense to charge close to the day of manufacture.

The point is now moot because shipping has apparently occurred, but prior to this morning, we had been told nothing about order status in more than a week.

 

I'm not trying to incite a riot here, so please don't take offense, I'm simply trying to understand your position on use of a Credit Card... are you suggesting that if you place an order with someone like amazon close to the end of your billing cycle, and the product has not been received by you by the time your statement arrives, that you contact the Credit Card company and ask them to remove or suspend the charge from the prior billing cycle, UNTIL... it has been received and inspected by you?
Which I suppose then means you contact the Credit Card company a second time to approve the charge?

I am both a merchant who accepts all major Credit Cards, and a consumer who uses Credit Cards to the tune of several hundred thousand dollars each calendar year. Never heard of this before.

 

So, I look forward to receiving the spacers soon.

 

Here they are.

 

Ahhh beautiful. Although, i hope you're not considering that upholstery in the background for your jag!

 

Wait one second... those are mine!

 

guys


since it was myself that asked the question about when these would be sent out I notice from all the debate on payment, cards etc I still didn't really get a response.
Sets are now being sent out so was wondering if Lenny could confirm who has been sent their set as I am a UK buyer so would like to know if they had been sent of if there is a tracking number


thanks