Hope to get my car back this week. - Jaguar Forums - Jaguar Enthusiasts Forum

F-Type ( X152 ) 2014 - Onwards

Hope to get my car back this week.

Reply

 
 
 
  #1  
Old 01-07-2018, 07:55 PM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default Hope to get my car back this week.

I took my car in to the dealer on December 28 for three things:

1) Active exhaust noise: Under or around 2000 rpms I heard a vibrating noise. There is a TSB for this particular issue which appeared to describe the issue perfectly.
2) Stereo fix. TSB for the speaker rattle.
3) Odd creaking noise coming from behind the driver side heard when turning on an incline or decline, or going up my driveway. It's like the sound of walking slowly on old, creaky, wood floors.

The dealer spent 12/28 and 12/29 determining/confirming the problems.

They call me on 12/29 and tell me the car did have the active exhaust problem but he had to order the part needed for the repair. Given it was Friday and New Year's day on that Monday, to my disgruntlement, the car had to sit at the dealer through January 1. January 2 I get a call saying the exhaust and stereo repairs had been completed and they had narrowed the creaky noises to a bad strut/shock on the drivers side rear that they would be replacing. The bad news was the part needed to be ordered. SA told me he sent it overnight it so it would be there on January 3 and the car would be done that day. January 3 I get a call and he tells me the part was supposed to come from LA but they didn't have it and so it was now coming from Atlanta, blah, blah, blah. They promised a call back next day. January 4 they call me and say part came, and they were working on it but not sure it would get done by end of day. Well, they didnt get it done that day either. On January 5 I get a call saying the part was replaced but noise still there and they were debating what to do next. They say most likely on Monday (tomorrow) they will need to send it to another Jaguar specialist who fixes body noise issues and that will probably take 2 days, expect the car by Wednesday.

I'm a patient guy but this is a bit ridiculous don't you think?

Anyone else have the body noise issue?

Chester///M
 
Reply With Quote
  #2  
Old 01-07-2018, 08:04 PM
Senior Member
Join Date: Jan 2018
Location: TO
Posts: 202
Thanked 37 Times in 28 Posts
Default

Glue (adhesive) and rivets.
 
Reply With Quote
  #3  
Old 01-08-2018, 08:24 AM
Veteran Member
Join Date: May 2014
Location: Detroit, MI
Posts: 1,723
Thanked 490 Times in 331 Posts
Default

Originally Posted by Chester///M View Post
I'm a patient guy but this is a bit ridiculous don't you think?
Honestly a week to a week and a half over a holiday break sounds totally reasonable to me. Especially with the amount of things they had to fix; ordering parts is a real thing and thereís not much you can do about that. Itís an uncommon car, they arenít going to have everything in stock for it at every dealer. I think you just miss your car, which is understandable.
 
Reply With Quote
The Following 2 Users Say Thank You to Stohlen For This Useful Post:
Don1954 (01-08-2018), mbelanger (01-09-2018)
  #4  
Old 01-08-2018, 08:28 PM
Unhingd's Avatar
Veteran Member
Join Date: Dec 2014
Location: Maryland, US
Posts: 11,604
Thanked 2,576 Times in 1,965 Posts
Default

Originally Posted by sparky fuze View Post
Glue (adhesive) and rivets.
+1. We've seen this on the forum before.
 
Reply With Quote
  #5  
Old 01-09-2018, 10:30 AM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

Thanks for the feedback guys.

I didn't hear from the dealer yesterday.

Maybe today!
 
Reply With Quote
  #6  
Old 01-11-2018, 06:55 AM
Member
Join Date: Aug 2013
Location: Uk
Posts: 75
Thanked 8 Times in 5 Posts
Default

Any news
 
Reply With Quote
  #7  
Old 01-11-2018, 10:45 AM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

None.

Dealer has not called me since last week.

I'm calling today.
 
Reply With Quote
  #8  
Old 01-11-2018, 04:11 PM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

Got an update.

Car is at the other authorized service agent and apparently, they cannot determine the reason for the noises either.

I asked if I just took the car back as is, could they assure me that the issue would not cause any premature wear or other problems, and they said, at this point, everyone agrees this is not normal and something needs to be fixed.

Feeling like a guinea pig.

The wait continues.
 

Last edited by Chester///M; 01-11-2018 at 04:15 PM.
Reply With Quote
  #9  
Old 01-11-2018, 05:47 PM
DJS
DJS is offline
Veteran Member
Join Date: May 2013
Location: Metrowest Boston
Posts: 3,557
Thanked 792 Times in 604 Posts
Default

Not to jump the gun, but I believe at least one forum member had his car replaced due to bonding issues. We'll hope it isn't that.
 
Reply With Quote
  #10  
Old 01-11-2018, 05:53 PM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

Originally Posted by DJS View Post
Not to jump the gun, but I believe at least one forum member had his car replaced due to bonding issues. We'll hope it isn't that.

That's interesting. What's a bonding issue?
 
Reply With Quote
  #11  
Old 01-11-2018, 07:12 PM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 2,895
Thanked 832 Times in 686 Posts
Default

Originally Posted by Chester///M View Post
That's interesting. What's a bonding issue?
The aluminium panels used in the F-Type are glued and riveted together, not welded like normal steel panels, because it's very difficult verging on impossible to weld aluminium. There is a video or two somewhere on this forum showing how it is done in the factory.
Sometimes a glued and riveted - "bonded" - joint comes a bit loose, and then that part of the car will creak, groan and rattle something shocking. The only way to permanently repair it is to strip everything out of the way and re-glue and re-rivet the joint(s), which very few repair shops are trained, equipped and staffed to do, and it costs a bomb, so it's easier for JLR just to replace the whole car.
 
Reply With Quote
The Following User Says Thank You to OzXFR For This Useful Post:
Chester///M (01-11-2018)
  #12  
Old 01-11-2018, 07:35 PM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

Originally Posted by OzXFR View Post
The aluminium panels used in the F-Type are glued and riveted together, not welded like normal steel panels, because it's very difficult verging on impossible to weld aluminium. There is a video or two somewhere on this forum showing how it is done in the factory.
Sometimes a glued and riveted - "bonded" - joint comes a bit loose, and then that part of the car will creak, groan and rattle something shocking. The only way to permanently repair it is to strip everything out of the way and re-glue and re-rivet the joint(s), which very few repair shops are trained, equipped and staffed to do, and it costs a bomb, so it's easier for JLR just to replace the whole car.

Thanks for the info.

I hope this is not the problem, but it seems to fit the description of my car.

The rear driver side creaks and groans something fierce on turns and up and down driveways.
 
Reply With Quote
  #13  
Old 01-11-2018, 09:40 PM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 2,895
Thanked 832 Times in 686 Posts
Default

Originally Posted by Chester///M View Post
Thanks for the info.

I hope this is not the problem, but it seems to fit the description of my car.

The rear driver side creaks and groans something fierce on turns and up and down driveways.
Yep, my rear end has recently started to creak and groan a bit going in and out of my garage (tight turn from the street over a bit of a spoon drain) and when going slow around a bumpy corner.
But it sounds to me more like trim panels in the hatch, especially side panels, than metal bits.
 
Reply With Quote
  #14  
Old 01-11-2018, 09:54 PM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 2,895
Thanked 832 Times in 686 Posts
Default

F-Type build video:
Go to 6:13 to see the start of the glue/rivet procedure.
 
Reply With Quote
  #15  
Old 01-11-2018, 10:07 PM
ndabunka's Avatar
Veteran Member
Join Date: Oct 2016
Location: Charlotte, North Carolina
Posts: 1,110
Thanked 123 Times in 101 Posts
Default

Originally Posted by OzXFR View Post
Yep, my rear end has recently started to creak and groan a bit going in and out of my garage (tight turn from the street over a bit of a spoon drain) and when going slow around a bumpy corner.
But it sounds to me more like trim panels in the hatch, especially side panels, than metal bits.
I had something similar happen. It turned out to be nothing more than the trim on the tonneau/luggage cover as it's rubber on rubber so as the weather drys out it appears that those to rub against each other creating a creaking sound. I removed my cover and POOF the creaking is now absent
 
Reply With Quote
  #16  
Old 01-11-2018, 11:25 PM
OzXFR's Avatar
Veteran Member
Join Date: Feb 2014
Location: Adelaide, South Australia
Posts: 2,895
Thanked 832 Times in 686 Posts
Default

Originally Posted by ndabunka View Post
I had something similar happen. It turned out to be nothing more than the trim on the tonneau/luggage cover as it's rubber on rubber so as the weather drys out it appears that those to rub against each other creating a creaking sound. I removed my cover and POOF the creaking is now absent
Yep, I've played around a fair bit with that cover to eliminate any noises it makes.
Just a little while ago I tried a test.
I removed the luggage cover and the floor panels and the cubby/box from the rear and went for a drive and the creaks and groans were all still there totally unchanged. So that proved that none of those covers, panels and box are the cause(s) of the creaks and groans.
I found I can duplicate the creaks and groans 99% by pushing sideways on either of the two rear body panels (fenders), either side of the bottom edge of the hatch (near the tail lights). A bit of squeaking when I push down on them, but lots of creaking and groaning when I push out on them (from inside the open hatch). This sideways movement is consistent with my driving experience as the creaks and groans are much more pronounced when turning.
I'm now fairly sure I have tracked down the source of the creaks and groans but I have absolutely no idea how to fix it. I hope it's not the bonding issue but I have a horrible feeling it might be!
 
Reply With Quote
  #17  
Old 01-12-2018, 10:21 AM
Chester///M's Avatar
Senior Member
Thread Starter
Join Date: Nov 2017
Location: San Diego
Posts: 100
Thanked 15 Times in 9 Posts
Default

Originally Posted by OzXFR View Post
F-Type build video: https://youtu.be/A7in12ftTcU
Go to 6:13 to see the start of the glue/rivet procedure.

Thanks for the video but it wont play for me. Says something to the effect that it's banned in my country.
 
Reply With Quote
  #18  
Old 01-12-2018, 10:47 AM
malbec's Avatar
Senior Member
Join Date: Dec 2009
Location: SW England
Posts: 488
Thanked 149 Times in 84 Posts
Default

Originally Posted by Chester///M View Post
Thanks for the video but it wont play for me. Says something to the effect that it's banned in my country.
Try this one
https://www.dropbox.com/s/rgnfv5e5tk...B-Jag.mp4?dl=0
 
Reply With Quote
The Following User Says Thank You to malbec For This Useful Post:
Chester///M (01-12-2018)
  #19  
Old 01-12-2018, 10:50 AM
ndabunka's Avatar
Veteran Member
Join Date: Oct 2016
Location: Charlotte, North Carolina
Posts: 1,110
Thanked 123 Times in 101 Posts
Default

Originally Posted by Chester///M View Post
Thanks for the video but it wont play for me. Says something to the effect that it's banned in my country.
It wouldn't play for me at first either as it is blocked in the USA but working for a British Telecom has it's advantages as I was able to login via VPN through london & could watch it that way.
 
Reply With Quote
  #20  
Old 01-12-2018, 11:01 AM
DJS
DJS is offline
Veteran Member
Join Date: May 2013
Location: Metrowest Boston
Posts: 3,557
Thanked 792 Times in 604 Posts
Default

Originally Posted by malbec View Post
Thanks, I copied it into my Dropbox. I assume you don't mind.
 
Reply With Quote
The Following User Says Thank You to DJS For This Useful Post:
Chester///M (01-12-2018)
Reply
 
 
 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
Brian Hallman
XF and XFR ( X250 )
2
02-01-2016 06:24 PM
dwoodard
F-Type ( X152 )
5
06-30-2015 02:29 AM
Cerberus66
XK8 / XKR ( X100 )
2
04-12-2012 09:24 PM
Michael Star
Off Topic
2
11-11-2011 03:26 AM
IrishXtype
X-Type ( X400 )
7
01-15-2011 10:58 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Advertising
Featured Sponsors
Vendor Directory
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: