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Saggy Trunks

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  #1  
Old 08-01-2009, 05:59 PM
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Default Saggy Trunks

The floorboard in my 2006 trunk (the part you lift up to get to the spare and the battery) barely reaches the plastic support lip at the rear of the trunk. Actually the felt carpet reaches but not the hardboard under it.

So any objects placed in the trunk having any weight at all sag the floorboard and cause it to snap below the lip. Popping it back out and up is rapidly removing the black felt from the edge of the hardboard.

My dealer (who is generally excellent) tells me "They're all like that."

Are they? What's your experience?
 
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Old 08-01-2009, 08:01 PM
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Sounds like BS to me. My floorboard is fine. I have a 2003 S-type.

He is trying to get out of supporting the bumper to bumper warranty. Get another opinion. Change that floorboard.

I can see how it might if it was loaded with stuff, but seriously, how often does that happen?
 
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Old 08-02-2009, 01:46 AM
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Doesn't sound right to me, I have a 03 also and my boot floor is good, I don't suppose they went downhill from there.
Tell the dealer the floor is not fit for it's intended purpose.
 
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Old 08-02-2009, 08:31 AM
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Originally Posted by FloridaJag
Sounds like BS to me. My floorboard is fine. I have a 2003 S-type.

He is trying to get out of supporting the bumper to bumper warranty. Get another opinion. Change that floorboard.

I can see how it might if it was loaded with stuff, but seriously, how often does that happen?
Same here, my suggestion would be since the dealer says that it's a "common problem" request that he or she take you into the shop and show you this "common problem" on another car.
 
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Old 08-02-2009, 09:02 AM
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You're under the factory warranty and there is no excuse for the behavior that your dealer is showing you. Demand that they fix your problem under warranty and if they still refuse, call Jaguar Corporate (800-4-JAGUAR) and report that you're not getting the warranty coverage you deserve.

No, they're not all like this. Our 2005 S-Type's trunk floorboard is perfectly fine, and it supports some relatively heavy luggage on a regular basis as my wife drives back and forth to visit her parents in Florida....
 
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Old 08-03-2009, 04:29 PM
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Mine fits fine as well. Looks like you have that classic case of "bad dealer". I put my car through the daily tourture normally reserved for the family mini-van. Weekly trips to the "wholesale club" for two tons of groceries, etc. and the trunk is fine. Tell them to fix the darn thing or show you multiple cars that are alike! Heck, I didn't like the play in the driver's seat frame until my service manager grabbed the keys to three used S types I picked out to test and they were all the same. After that, he still entered the complaint as pending so if it ever got worse, the warranty would cover it.
 
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Old 08-04-2009, 08:49 PM
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Thanks for all the responses and for confirming kind of what I thought to be true about the car.

The odd thing is that my local dealer has nearly always been great about taking care of any issues. Don't know why the balk on this one.

Guess I'll need to have another conversation there.
 
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Old 09-04-2009, 11:10 PM
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I have closure. After a second polite discussion, the dealer replaced my trunk floor under warranty.

The dealer didn't have any more S-Types to look at but I found some - all with solid trunks. My favorite was the guy who is building a house and is using a very nice S-Type as a sort of elegant pickup truck to haul tools and materials. His trunk seems particularly solid!
 
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Old 09-05-2009, 09:02 AM
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Excellent
 
  #10  
Old 09-05-2009, 11:20 AM
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Great! Glad they saw the light.... Sometimes all it takes is a little poke...
 
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