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Service history Access

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Old Jun 3, 2010 | 05:13 AM
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Default Service history Access

Can one get access to the service records for a car via a dealership or any other source?

I assume all the Jag dealers are still linked and any service bulletin, warranty or ordinary maintence work would be shared?

Thanks.

Bob S.
 
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Old Jun 3, 2010 | 05:35 AM
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Generally it seems possible but any specific dealer may or may not be helpful. Original build data and warranty work are the easiest to get. I'd expect them to be fairly unwilling if it's not a car you own. Whether ordinary servicing etc stuff is shared I don't know. I don't see why it should be, not least because the garages are usually (always?) franchises and often in competition, but I'm in England so it may be different where you are.
 
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Old Jun 3, 2010 | 07:21 AM
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As part of my investigative process prior to purchasing our S-Type in December 2008, I told the dealership's service manager that I require all service records for any pre-owned vehicle I consider. They were pulled up via the dealership's IT system and printed for me within 15 minutes....
 
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Old Jun 3, 2010 | 07:33 AM
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My experience, FWIW, is that full history of *warranty* repairs can be pulled from the corporate data base. All dealers have access to this.

I am not aware that dealers use a common respository to store history of non-warranty work: routine service, mechanical repairs, body work, etc.

Of course a dealer can pull history of everything done at *that* particular dealership.

Not saying mine is tha final word on the matter.

Cheers
DD
 
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Old Jun 3, 2010 | 12:35 PM
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Just give it a whirl Staatsof, you've nothing to lose and everything to gain. Otherwise I find bribery usually works.
Leedsman.
 
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Old Jun 3, 2010 | 02:31 PM
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We calling it tipping pover here. Shorter jail sentences that way ...
 
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Old Jun 3, 2010 | 02:41 PM
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Originally Posted by Doug
My experience, FWIW, is that full history of *warranty* repairs can be pulled from the corporate data base. All dealers have access to this.

I am not aware that dealers use a common respository to store history of non-warranty work: routine service, mechanical repairs, body work, etc.

Of course a dealer can pull history of everything done at *that* particular dealership.

Not saying mine is tha final word on the matter.

Cheers
DD
From what I understand any work done at ANY Jag dealer will come through. Cause it carries a nationwide Jag dealer warranty, but anything done anywhere else, wont.
 
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Old Jun 3, 2010 | 08:04 PM
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Originally Posted by androulakis
From what I understand any work done at ANY Jag dealer will come through. Cause it carries a nationwide Jag dealer warranty, but anything done anywhere else, wont.
Bingo....give that man a cigar...
 
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Old Jun 3, 2010 | 08:09 PM
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here ya' go

 
Attached Thumbnails Service history Access-winner.jpg  
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Old Jun 4, 2010 | 06:21 AM
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Originally Posted by joycesjag
here ya' go
Rick, you're priceless....

Staatsof.. If you are looking to buy one..Go to your local dealer with a dozen donuts and the VIN...If they are anything like my dealer the service guys will pull the data for you... Remember it is in their interest even if they aren't selling you the car. At some point with these cars you will need them. They may have to mark out some information (they aren't allowed to share a previous owners personal information.) but they should be helpful.
 
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Old Jun 4, 2010 | 08:07 AM
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I can't see any pictures as yet or edit errors in my posts as I'm too new on here. But thanks for all the replys.

I think I'd just feel so blatant showing up with a box of donuts or is it scones & clotted cream with a pot of tea?

Bob S.
 
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Old Jun 4, 2010 | 12:49 PM
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Originally Posted by Staatsof
I can't see any pictures as yet or edit errors in my posts as I'm too new on here. But thanks for all the replies.

I think I'd just feel so blatant showing up with a box of donuts or is it scones & clotted cream with a pot of tea?

Bob S.
K Bob, now you're the funny one... Be patient, it will lift soon and you'll see the prize cigar...

Since you are in NJ, right? I grew up there...trust me...if you go in with some good 'ol dunkins you'll be fine....Just be straight up and tell 'em that your bribing them since you've never asked for a service history before...

Now if you show up with tea and scones they'll probably boot you out on your rear....

Oh, BTW, if you can...9:30 - 10:30 AM is the best time to hit up the service guys... The morning rush is over and the sales team hasn't had time to give them a bunch of work....
 
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Old Jun 4, 2010 | 02:29 PM
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Originally Posted by JOsworth
Now if you show up with tea and scones they'll probably boot you out on your rear....

....
Well I WAS going to serve them on a silver tray with the proper doilies ...

Bob S.
 
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