Went in for my usual 50k service and the dealer has suggested the following things for coolant leak
Replace coolant manifold (Found Coolant manifold leaking) $839.76
Replace Y-Pipes (Found Coolant manifold leaking) $2,139.24
water pump (Found Coolant manifold leaking) $1,375.93
Out of which the extended warranty is covering the water pump.
Does this look ok to you guys?
Also, a coolant leak was detected a year back which they fixed. Its surprising its happening again
I would be querying why only the water pump is covered, and also a breakdown of the costs, If this is a Jaguar main agent they are obliged to use parts supplied by Jaguar, at Jaguar prices, but they are also obliged to keep to Jaguar times for the job. Main agents have the highest labour rates as you no doubt already know,
I would be querying why only the water pump is covered, and also a breakdown of the costs, If this is a Jaguar main agent they are obliged to use parts supplied by Jaguar, at Jaguar prices, but they are also obliged to keep to Jaguar times for the job. Main agents have the highest labour rates as you no doubt already know,
The jaguar agent told me the company with whom the policy is is saying that they don't cover those parts with the extended warranty.
What are the symptons of the coolant leak?
Presumably, as this was apparently noticed by the dealer only when you took the car in for a routine service, you'd not yourself noticed a leak, drop in expansion tank coolant level or overheating?
In which case I would ask the dealer what synp[tons of a coolant leak he has found. It does to me sound like a dealer trying to talk-up work required.
They said that they noticed some drops in the engine..im not sure if that was left due to the previous leak they fixed.
But it is normal for extended warranty to not cover this kind of things?
1. It is 3rd party Allegiance Administrators but got it from the dealer.
2. I only have 50k miles on the car right now. Do you think my original warranty would be valid?
3. It's the XF 3.0L V6 340 bhp engine
If failed, yours would be the first recorded failure here of AJ813909...
No, I'd have him beat by at least nine months and I don't think I was first. I'm pretty sure I read of at least one before me. However, I suspect its not the pump at fault as the issue still persists after eight revisions. Rather I think there's something else about the design of the cooling system and the pump shaft seal is simply the weakest lock in the jail.
The crossover pipes are a big job, but the water pump is dead simple to replace (although maybe I've gotten way too much practice). If I can do a water pump in 3 hours, they can do it in one. If the warranty doesn't cover something you need to stay far away from the Jaguar dealer, because they're going to do it in an hour and charge you five or whatever the "book" says.
No, I'd have him beat by at least nine months and I don't think I was first. I'm pretty sure I read of at least one before me. However, I suspect its not the pump at fault as the issue still persists after eight revisions. Rather I think there's something else about the design of the cooling system and the pump shaft seal is simply the weakest lock in the jail.
The crossover pipes are a big job, but the water pump is dead simple to replace (although maybe I've gotten way too much practice). If I can do a water pump in 3 hours, they can do it in one. If the warranty doesn't cover something you need to stay far away from the Jaguar dealer, because they're going to do it in an hour and charge you five or whatever the "book" says.
>>>>>>>> Has anyone found where the leak is or are they just replacing your entire cooling system? If it is leaking at a gasket have they tried tightening the nearest bolt? If they fixed a leak last year and it is leaking again, they should stand by the quality of last year's job. Is there an independent mechanic anywhere near you who can look at this and advise you? Is there anything wrong with the parts they are replacing? How do they know if any of those parts are bad.?>>>>>>>>>>>
P.
Shotgun service. If they can't tell you where it's leaking from then they don't know and are just guessing. Or, they are simply taking advantage of you because they can.
Shotgun service. If they can't tell you where it's leaking from then they don't know and are just guessing. Or, they are simply taking advantage of you because they can.
Mechanics in general know that 99 out of 100 customers have absolutely no idea how an engine works or any other system of the car and that they can usually get away with saying anything. And further, that 85 out of the 99 will just say "go ahead" because they just want their car back ASAP and don't want to spend time to take it to another place for a second opinion. That's why its important to find a good, honest indy mechanic that you can trust or better yet, learn to DIY after your Jaguar (or any car really) is out of warranty.
However, in this case, we have plenty of anecdotal evidence to support the working theory that PA66 Nylon material that much of the recommended tubes and pipes are made from is softened over time and accelerated with heat by the corrosion inhibitor 2-ethylhexanoic acid in the DexCool. Its six years old now and by ten you're driving around with a vial of nitro glycerin strapped to every pipe and just waiting to hit a big enough bump. If its got a lot of miles on it too, then they actually might be giving some good preventative maintenance advice. It just sounded to me like they looked up the book times to replace each item individually and added them up, but really, they can do all of it much more efficiently. For instance, they don't have to drain and refill the cooling system three times but they were quoting him for that.
Mechanics in general know that 99 out of 100 customers have absolutely no idea how an engine works or any other system of the car and that they can usually get away with saying anything. And further, that 85 out of the 99 will just say "go ahead" because they just want their car back ASAP and don't want to spend time to take it to another place for a second opinion. That's why its important to find a good, honest indy mechanic that you can trust or better yet, learn to DIY after your Jaguar (or any car really) is out of warranty.
However, in this case, we have plenty of anecdotal evidence to support the working theory that PA66 Nylon material that much of the recommended tubes and pipes are made from is softened over time and accelerated with heat by the corrosion inhibitor 2-ethylhexanoic acid in the DexCool. Its six years old now and by ten you're driving around with a vial of nitro glycerin strapped to every pipe and just waiting to hit a big enough bump. If its got a lot of miles on it too, then they actually might be giving some good preventative maintenance advice. It just sounded to me like they looked up the book times to replace each item individually and added them up, but really, they can do all of it much more efficiently. For instance, they don't have to drain and refill the cooling system three times but they were quoting him for that.
+1 to all you said but I have a problem with their diagnostic method, or I should say lack of it. Might be the pump and that's covered? Replace it and go from there. I find it hard to believe they can't determine if it's the pump or not though. I also find it hard to believe an extended warranty doesn't cover everything mentioned. What did they do to fix the leak last year? That's on record. Did they shotgun it that time and replace everything? Why this time? Did they miss something last time because they didn't like the warranty repair time allotted to remove the supercharger and look? I would be having a serious (but nice) conversation with the service manager.
Well those plastic parts are known failure items so I would not be too surprised that they need replacement. Prices seem way high but it is all dependent on where you live and your dealer.
Be aware there is also a rear water manifold that requires the SC to be removed so you might want to get it replaced now to save another repair down the road?
Do you know if the plastic Y pipe was replaced when the water pump was done? I could not tell if the pump has been replaced but you did say they fixed a leak last year?
What all was replaced during that repair?
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Seems the whole extended warranty industry is suspect. I've read some of those contracts and the lists of what they don't cover is much, much longer than the lists of what they do cover. To me, it seems that one just shouldn't choose to drive a car like Jaguar out of the factory warranty if one can't afford to cover at least a $5,000 repair in cash or DIY. It's been in the news lately about how the average American can't cover a $400 emergency without a credit card and I bet there's people like that out there driving far more expensive and exotic cars than an old XF.
But its crazy how the extended warranty psyche is so pervasive. When I buy a $30 tool at Harbor Freight, they always ask me if I want to buy an extended warranty. If the tool is that suspect or you can't absorb a $30 loss, then you need to go to Home Depot and buy the $50 name-brand version (and they'll ask you if you want a warranty). It's just nuts. I wish I had thought of it and started a warranty business. Maybe I should offer warranties on forum advice? You follow the advice on a car forum and blow up your engine, we replace it for free. Oh, but wait, you didn't do it within the first 24 hours after posting or you didn't do it EXACTLY the way they said! I could be a billionaire!
