XF and XFR ( X250 ) 2007 - 2015

Can't pair phone after removing BT module

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Old Mar 28, 2024 | 12:32 AM
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POD XF's Avatar
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From: West Gippsland, Australia
Default Can't pair phone after removing BT module

My display screen has recently started the on / off game again 2 years after going through the water damage problem. I attached my replacement BT module back then to the underside of the seat to keep it above high-tide in case of further water ingress. Today I lifted the carpet and all was bone dry, I looped the f/o and went for a drive, screen behaved itself. I then cleaned all the f/o ends with isopropyl alcohol and gentle compressed air drying. Put everything back together and went for another drive, the screen seems to be behaving itself properly but now I am unable to pair my phone. Have locked & unlocked the car, checked the 5a (#14) fuse which is ok, tried disconnecting and reconnecting the battery. All to no avail. Any suggestions please?
 
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Old Mar 28, 2024 | 02:14 AM
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John Williams's Avatar
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Copied from one of the jag forums........

​​​​​​Bluetooth module not working / won’t connect to phone, Bluetooth won’t search. Previous advice is
to get a new module, however before doing that try to re-register the existing one:
- Check the fuse in F14 and F15 in the boot to the right-hand side, clean the contacts if there’s any
corrosion from water ingress due to boot slam vent issue widely covered
- In order for the existing Bluetooth module to be re-registered, you will need to undo the LH front
seat (10mm socket set will do)
- Lift seat back and disconnect the 3 largest adapters - don’t tug them, make sure to lift or press the
secure tags. The red tag flips.
- Pull up carpet to reveal Bluetooth module
- Turn on ignition, and have radio on
- Pull back the black flap on the Bluetooth power connector (brown and black wires) pull the black
flap towards the door as pictured, unplug the connector.
- Allow the system to power cycle 5 times (searching for module)
- With engine on and radio still cycling, re-connect the Bluetooth module
- Wait for Jaguar logo to stay solid - repeat unplugging procedure until successful
- Engine off
- Engine on, Bluetooth should work again

A sign your Bluetooth module de-registered is unexplained head unit reboots. The only way to re-
register after so many reboots is to disconnect and reconnect with the radio on, otherwise your

Bluetooth module remains in a sleep mode
 
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Old Mar 28, 2024 | 07:35 AM
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That's great John, thanks, I will give this a go tomorrow and report back.
 
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Old Mar 28, 2024 | 10:32 AM
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I occasionally lose my phone connection and the only way to get it back is to reboot the phone itself and only then I get the option to delete phone, which i do.
I then have to add it as a "new" phone.
 
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Old Mar 28, 2024 | 08:07 PM
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I drove the car this morning and it paired with the phone without any action from me, seems it just needed to be switched off for a while. Going for a longer drive this evening, off to see Cirque de Soleil for our wedding anniversary, will be about a 90 minute trip each way so plenty of opportunity to see if the display screen problem is fixed.
 
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Old Mar 30, 2024 | 01:12 AM
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Well, the screen has stopped switching off and on however the bluetooth connection is intermittent and unpredictable. I went through the procedure outlined above this afternoon and it paired to the phone when I plugged the BT module back in, but then I shut down and restarted the car and it failed to pair again. Nice to have the screen back- and all the controls that are associated with it- but loss of BT is frustrating. Again open to suggestions.
 
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Old Mar 30, 2024 | 01:12 AM
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Originally Posted by thistle4celtic1
I occasionally lose my phone connection and the only way to get it back is to reboot the phone itself and only then I get the option to delete phone, which i do.
I then have to add it as a "new" phone.
That's interesting, I'll try rebooting the phone.
 
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Old Mar 31, 2024 | 07:13 AM
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The system continues to behave strangely; today I drove into town and the phone paired immediately with the car. On the return journey, the phone did not pair so I pulled over and re-booted the phone. After the phone finished re-booting, I selected 'comms' on the car and tried to add the phone, whereupon the screen started continually cycling through the start-up 'jaguar' logo, again and again for the rest of the trip home. After I got home, I shut the car down and started it up again and the screen was ok but no BT connection with the phone. If I get a chance tomorrow, I'll try deleting the car connection from the phone and vise-versa, re-booting the bluetooth module and starting over.
 
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Old Apr 9, 2024 | 07:13 AM
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My bluetooth system has continued to be a complete pain in the rear end; on odd occasions it will pair with the phone, most of the time it just fails to pair, I have attempted to re-boot the BT and have restarted the phone, this generally results in endless cycling of the central display screen from blank to jaguar logo and no further. This morning I went to go out and the car would not unlock so had to take my wife's car, when I returned I checked the battery and it is completely dead (about 4 volts). I have seen reports that a battery in it's death throes will cause odd electrical faults in these cars so I'm hoping that maybe the BT palaver has been a symptom of a dying battery. 40 months warranty on the battery and it's 44 months old! I have it on charge at present but expect to need a new one, interested to see if that cures the BT.
 
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Old Apr 9, 2024 | 11:51 AM
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Hey that's good news! A new battery would be a sweet, sweet fix after all your troubles!
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.
 
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Old Apr 10, 2024 | 03:17 AM
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I installed a new battery today. Started up the car and re-paired the phone, bluetooth connected properly, woohoo! happy days. The fuel was very low so I drove into town (about 12km) and doubled the value of the car by filling the tank. Got back in the car and started it up, no phone connection. Search for a new phone? tick 'yes', nothing. Try the phone, 'can't connect'. So no different with a new battery.
I have to say I am getting close to the end with this car. Currently vying for attention are the following (that I'm aware of):
the bluetooth problem (small potatoes but frustrating);
leaking rear main seal;
leaking from pretty much all of the oil cooler hoses;
a buckled rear rim, not picked up by the tyre fitters when I blew 2 tyres by hitting a pothole;
increasingly sagging headlining, was just one rear corner, now both front corners and across the rear;
peeling fabric on driver's sun visor
touch-free locking on driver's door not working
sticking window regulator on drivers door

So I'm looking at a third engine removal in 4 years to attend to the leaking rear main and do something better with the cooler hoses (I was limited in what I could do with these when I first bought the car as everywhere went into lockdown so I could not access tig welding and braided lines), taking the roof lining pout and paying someone to re-line that and hopefully the visor, dismantling the drivers door to troubleshoot the locking and replace the window regulator, taking the rims to someone to have re-rolled and refinished. ridiculous amount of work and then the next thing will be just around the corner. The local aircon guy will laugh at me when I show up to get the aircon regassed after dropping the engine again. Yeah, beginning to wear thin. And I still have no idea how to sort the damn bluetooth.
 
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Old Apr 10, 2024 | 07:50 AM
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Wow that is a lot of problems to fix. Removing the engine is no small task either.

On the oil cooler lines I have cut off the factory crimped on ferrule's then replaced the hoses and re-clamped the new hose onto the factory steel tubes on the ends of the hoses. I used two hose clamps installed side by side. Hard to get at the hoses but no need to take stuff apart.
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Old Apr 10, 2024 | 06:33 PM
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Originally Posted by clubairth1
Wow that is a lot of problems to fix. Removing the engine is no small task either.

On the oil cooler lines I have cut off the factory crimped on ferrule's then replaced the hoses and re-clamped the new hose onto the factory steel tubes on the ends of the hoses. I used two hose clamps installed side by side. Hard to get at the hoses but no need to take stuff apart.
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.
.
I did exactly that not long after I bought the car 4 years ago, it was a complete pain of a job and I wanted to do a more permanent fix but covid lockdowns limited what I was able to get hold of. I used circumferential hydraulic hose clamps, best available as far as I know. Several of the hoses are again weeping. if I'm taking the engine out I will do a more satisfactory fix whilst access is easier.
 
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