XF and XFR ( X250 ) 2007 - 2015

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Old Feb 18, 2021 | 06:11 AM
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Angry Locks

Is anyone else having the same problem as myself?
I bought a low mileage XF in Feb 2018 (car first registered Dec 2014). Within a month the off side rear door lock failed. Took it to my local dealer, who informed me that it was out of warranty and woulds cost approx €400 to repair. After much argument and, the fact that I could not lock my car, I agreed. In march 2019, front off side lock and rear near side locks failed. Again I had to get them fixed. In the last few weeks, the remaining front near side lock has failed. Now, I can still lock the car but, that door does not open on the fob.
Despite varius emails to Jaguar, they are not willing to asist in any way.
I am I the only one who thinks that this sort of 'parts' failure in such a short time, should be covered by the manufacturer?
 
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Old Feb 18, 2021 | 10:11 AM
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Originally Posted by cluggy
Is anyone else having the same problem as myself?
I bought a low mileage XF in Feb 2018 (car first registered Dec 2014). Within a month the off side rear door lock failed. Took it to my local dealer, who informed me that it was out of warranty and woulds cost approx €400 to repair. After much argument and, the fact that I could not lock my car, I agreed. In march 2019, front off side lock and rear near side locks failed. Again I had to get them fixed. In the last few weeks, the remaining front near side lock has failed. Now, I can still lock the car but, that door does not open on the fob.
Despite varius emails to Jaguar, they are not willing to asist in any way.
I am I the only one who thinks that this sort of 'parts' failure in such a short time, should be covered by the manufacturer?
You can think that all you want, but until it happens in a very high number of vehicle, the manufacturer will not say its a defect. They could blame the lack of use for parts sticking and a multitude of other things. Its more down to bad luck than anything else.
 
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Old Feb 22, 2021 | 07:02 AM
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Think you may be in the wrong forum here cluggy, if your car is a 2014 model it will be an X250.
Door locking problems seem to be a common complaint with this model.
 
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Old Feb 22, 2021 | 02:42 PM
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Did you change the battery in the fob?
 
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Old Feb 23, 2021 | 05:05 AM
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why should that make any difference?
 
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Old Feb 23, 2021 | 07:31 AM
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Because I've had the same issue. Would not open or lock with fob. A new battery fixed it.
 
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Old Feb 23, 2021 | 07:48 AM
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Yeah, tried that. It just seems to be one lock at a time. If I lock the door from the inside, it stays locked.
 
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Old Feb 26, 2021 | 10:52 AM
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Originally Posted by cluggy
..... I bought a low mileage XF in Feb 2018 (car first registered Dec 2014). .....
I've moved your thread from X260 to X250 forum.

Graham
 
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Old Feb 28, 2021 | 12:10 PM
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Originally Posted by cluggy
Yeah, tried that. It just seems to be one lock at a time. If I lock the door from the inside, it stays locked.
I had the cable loose form the latch in the door card, there's a groove where the end of the cable should snap into. I had what you described, might be worth, removing the door card to inspect.
 
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