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I purchased 2017 XJ (351) 3.0 diesel (29000 miles) from a main Jaguar Dealer last June and I drive mainly on short runs of between 10 - 20 miles but every month take it on the motorway for about 40 minutes to try and avoid the DPF / oil dilution issues commented on by other members of the Forum.
However a pattern is developing that I receive an early Service Indicator Warning ( counting down rapidly Service Due in 1500/1300/1100 miles etc.) every 3 months/ 1500 miles which I understand is triggered by contamination of the engine oil by residue diesel from failed DPF re-generations which risks damage to the engine. My local Jaguar Dealership now says that as they have completed one oil change FOC because of oil contamination " due to my driving style" the next oil/filter change will be at a cost of £250 approx.
Is a potential cost of £750 for 3 extra oil changes per year additional to the main service typical for low mileage drivers of a diesel XJ ?
Just buy the oil yourself and DIY the extra oil changes, it should cost you no more than 40 or 50 GBP each time not the exorbitant 250 the dealer wants to charge.
The correct spec oil is freely available in a choice of brands at a reasonable cost no need to let the dealership bend you over on that as well.
No need to change the oil filter each time, just leave that until the annual service.
Get yourself an oil extraction pump, makes the job real easy, plenty on Fleabay for not a lot of money.
As long as you use the correct spec and volume of oil you will not and can not void your warranty by performing DIY extra oil changes.
Thanks for your advice that is certainly an option I must admit I never thought about the oil extraction pump.
I was just wondering if what I was experiencing is typical for a low mileage driver of that model of car and that frequency of oil change is normal ?
Thanks for your advice that is certainly an option I must admit I never thought about the oil extraction pump.
I was just wondering if what I was experiencing is typical for a low mileage driver of that model of car and that frequency of oil change is normal ?
I would say it is definitely not normal. My own 2017 XE diesel has been no trouble in 13k miles since I bought it on 10k miles ln Jan 2019. Jaguar say the service interval is 21k miles or every two years, so I had it serviced last May, However I am going to change the oil and filter in May rather than wait another year.
However, you haven't said how manu miles you're driving overall. 10-20 mile trips plus the motorway driver should be totally adequate for DPF regen. I think your dealer needs to take this up with Jaguar. It is stupid things like this that put people off Jaguar cars.
Tony, not that I am advocating driving just to driver, but you may find that taking a weekend here and there (say once a month) and getting the car out on the motorway and getting it up to 100 KPH or so and just enjoying a ride may not be a bad idea for you. This will give the car time to regen, give the car time to pull what fuel it can out of the oil, and may make it so the service lights do not come on every 3 months. Yes, you are burning a little more fuel (2-3 gallons most likely a month), but the cost of the fuel will most likely offset the cost of the DIY oil changes and defnitely offset the dealership oil service.
I purchased 2017 XJ (351) 3.0 diesel (29000 miles) from a main Jaguar Dealer last June and I drive mainly on short runs of between 10 - 20 miles but every month take it on the motorway for about 40 minutes to try and avoid the DPF / oil dilution issues commented on by other members of the Forum.
However a pattern is developing that I receive an early Service Indicator Warning ( counting down rapidly Service Due in 1500/1300/1100 miles etc.) every 3 months/ 1500 miles which I understand is triggered by contamination of the engine oil by residue diesel from failed DPF re-generations which risks damage to the engine. My local Jaguar Dealership now says that as they have completed one oil change FOC because of oil contamination " due to my driving style" the next oil/filter change will be at a cost of £250 approx.
Is a potential cost of £750 for 3 extra oil changes per year additional to the main service typical for low mileage drivers of a diesel XJ ?
This dealer is a disgrace to the brand and what he is saying is pure BS.
Contact the Jaguar customer service and file a complaint...
In case you may not have seen the internal memo from JLR in relation to a customer who complained about a Discovery I have copied it below which shows that the issue does not seem to affect the XE , XF etc.
This are common problem on vehicles where Catalytic converter (heat source) and particle trap are not close eachother in the exhaust system. When you add northern temperatures -30C / -22F airflow cooling the pipes on the receip, there are real problems on hand.
Because it is all about to get enough heat down to the pipe for the trap, there are an solution, what do not complete solve the problem, but at least will improve the sitution.
If here are people from racing they know Exhaust Heat Wrap and how it is used to transfer heat out of engine bay.
This are one brand:
Wrapping the exhaust pipe just only between red lines on pic, I havent got any problem not re-generate in winter on my daily 15-20min way work. (i did this before problem even strated, because learned this trick allready from my friends years ago) However: I still change my oils every 10tkm (~6500miles) It is so simple and easy job.
Oil Change Every 3 Months or 1500 miles ?
