When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I am new to the forum as a member, even though I have been reading a lot about the XJ from the forum for a while
I recently took the plunge and bought my xj (autobiography) and it's the version with the 10.2 screen. However, it's not the latest system update (android auto...). When I tried to follow the steps for system update, I don't see the "software update" to click on.
Which from various search on the Internet should look like this
Does this mean I have to take it into the dealership? If so, what am I asking for?
Thanks and apologies if someone already asked the same question before.
Either create a signature that shows the MY, engine, and trim package of your car plus your country of residence .... OR ...
provide this info with each question you ask.
Last edited by Baltobernie; Feb 15, 2023 at 10:00 PM.
No worries. Welcome to the forum! Hopefully, one of your countrymen will reply to your question. Your 3G sunset is different than USA, and maybe there are other infotainment differences.
On a side note, it's sometimes amusing to see threads without this vital information. There was one a year ago that went on for pages before the realization that the OP had a diesel engine, unavailable in the US. Or others that say "drivers side xxx is malfunctioning".
Luckily you have the 10" screen, so you will likely have a 4G system, meaning that the 3G sunset shouldn't bother you. You probably need to be upgraded to a more recent version of software (I believe that H251 was the relevant update) which will give you the SOTA capability.
Luckily you have the 10" screen, so you will likely have a 4G system, meaning that the 3G sunset shouldn't bother you. You probably need to be upgraded to a more recent version of software (I believe that H251 was the relevant update) which will give you the SOTA capability.
Thank you for the feedback! Will take it to Jaguar dealership and request the H251 update. Will post my feedback once it's done
A potential concern has been identified on specific vehicles within the above Vehicle Identification Number (VIN) range.
This campaign will update older vehicles with the latest infotainment software improvements, including smartphone pack and the ability to receive Software Over The Air (SOTA) updates.
Only complete H251 for vehicles updated using Pathfinder diagnostic equipment. The software for vehicles updated using SDD diagnostic equipment is not available until October 2019. H251 will be re-issued when the required SDD software is available.
Action to be taken
Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. A sample letter is attached which should be adapted to the requirements of your market.
Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
his free update brings you the following enhancements:
An upgrade to the navigation and entertainment system, including new features, fixes and our latest touchscreen interface. Activation of the Smartphone Pack, allowing you to experience Apple CarPlay® or Android Auto™ by connecting your smartphone to your vehicle (the services offered by Apple CarPlay® and Android Auto™ depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature...#apple-carplay and https://www.android.com/intl/en_uk/auto/ for more information). Your vehicle will also be enabled to receive future updates, if you wish to, directly from Jaguar at a time and location that suits you. Updates can be received by using a WiFi connection or by inserting a SIM card (subject to vehicle specification). You will no longer need to visit your preferred Retailer or Authorised Repairer to receive future system updates. Any such updates will be subject to our terms and conditions – please see https://www.jaguar.co.uk/incontrol/i...onditions.html.
What your Retailer or Authorised Repairer will do:
They will install the latest InControl Touch Pro software.
What we are asking you to do:
If you wish to receive this update, please call your preferred Jaguar Retailer or Authorised Repairer, quoting your Vehicle Identification Number and vehicle registration number and the Bulletin Number (located at the beginning of this letter). If you do not know your preferred Retailer or Authorised Repairer, please go to www.jaguar.co.uk or www.jaguar.com for addresses, directions and contact details.
If you need assistance:
If you require further assistance, please contact the Service Manager at your Retailer or Authorised Repairer, or alternatively the Jaguar Land Rover Limited Customer Relationship Centre and one of our representatives will be happy to assist you.
A potential concern has been identified on specific vehicles within the above Vehicle Identification Number (VIN) range.
This campaign will update older vehicles with the latest infotainment software improvements, including smartphone pack and the ability to receive Software Over The Air (SOTA) updates.
Only complete H251 for vehicles updated using Pathfinder diagnostic equipment. The software for vehicles updated using SDD diagnostic equipment is not available until October 2019. H251 will be re-issued when the required SDD software is available.
Action to be taken
Following procedures appropriate to your market and as required by local legislation, owners of affected vehicles should be contacted requesting that the owner contact their nearest retailer/authorized repairer as soon as possible to arrange for the repair to be completed. A sample letter is attached which should be adapted to the requirements of your market.
Unsold vehicles must be repaired prior to handover of the vehicle for retail sale.
his free update brings you the following enhancements:
An upgrade to the navigation and entertainment system, including new features, fixes and our latest touchscreen interface. Activation of the Smartphone Pack, allowing you to experience Apple CarPlay® or Android Auto™ by connecting your smartphone to your vehicle (the services offered by Apple CarPlay® and Android Auto™ depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature...#apple-carplay and https://www.android.com/intl/en_uk/auto/ for more information). Your vehicle will also be enabled to receive future updates, if you wish to, directly from Jaguar at a time and location that suits you. Updates can be received by using a WiFi connection or by inserting a SIM card (subject to vehicle specification). You will no longer need to visit your preferred Retailer or Authorised Repairer to receive future system updates. Any such updates will be subject to our terms and conditions – please see https://www.jaguar.co.uk/incontrol/i...onditions.html.
What your Retailer or Authorised Repairer will do:
They will install the latest InControl Touch Pro software.
What we are asking you to do:
If you wish to receive this update, please call your preferred Jaguar Retailer or Authorised Repairer, quoting your Vehicle Identification Number and vehicle registration number and the Bulletin Number (located at the beginning of this letter). If you do not know your preferred Retailer or Authorised Repairer, please go to www.jaguar.co.uk or www.jaguar.com for addresses, directions and contact details.
If you need assistance:
If you require further assistance, please contact the Service Manager at your Retailer or Authorised Repairer, or alternatively the Jaguar Land Rover Limited Customer Relationship Centre and one of our representatives will be happy to assist you.
After 4 months of back and forth with the Jaguar dealership, they finally accepted they would perform the update. In the process they somehow bricked the IMC! Then had to keep going back and forth with Jaguar approved warranty to get new IMC and also slave modules, which meant car was with them for 4 weeks! Finally it's all done and I have it back with with everything up to date including the maps.
Thanks again for sharing the Bulletin details, without it, they were not even willing to accept the software was not up to date.
Updating Jaguar XJ 10.2inch infotainment system
