XJ6 & XJ12 Series I, II & III 1968-1992

Motorcars, ltd

 
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Old 01-22-2009, 07:34 PM
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Ken... i have chose not to do business with you. I planned on spending over $2500 with you. The reason is because i have sent you emails over and over and over again and still no reply... If your to busy to respond to an email, and not care about customers, your future business with me is ended.
 
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Old 01-22-2009, 07:51 PM
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Default RE: Motorcars, ltd

Wayne,

where are you sending the e-mails? Ken always replies.

have you tried calling the 800 number at Motorcars Ltd. ?

try here: http://www.motorcarsltd.com/contact.asp

Jose
 
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Old 01-22-2009, 08:24 PM
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i tried all of the emails multliple times. I have given up with that company.
 
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Old 01-23-2009, 03:48 PM
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Sorry. Can't please everyone.
 
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Old 01-23-2009, 07:13 PM
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horrible business pitch if i ever heard one
 
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Old 01-23-2009, 07:22 PM
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Default RE: Motorcars, ltd

For the sake of the Forum, and for individual parties involved, some issues are best handled through private communication.
 
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Old 01-23-2009, 09:25 PM
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i know that, but he wouldnt listen to any messages and he wouldnt reply. I was hoping for a better resonse back from him, instead of the way he handled it.
 
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Old 01-23-2009, 09:27 PM
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you are right though...... i would like to apologize to ken.
 
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Old 01-23-2009, 09:43 PM
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Default RE: Motorcars, ltd

Well I can only speak from my experiance and Ken has always worked with me and the many people Ive sent to him with never any complaints
 
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Old 01-23-2009, 10:02 PM
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Wayne,
if you have had issues with Ken I suggest that you tsake it up with him privately and NOT on an open forum. Although I see you have apologised, the damage is done.
I'm sure that there could be dozens of explanations such as the server being down, PC problems, incorrect email address, annual leave etc etc.

I can only say that from lengthy experience Ken, and his Companyhave been extremely helpful to this forum and its members, both with technical support and parts supply. I can honestly say that this is the first negative comment I have ever seen, ever.


Keep up the good work Ken


Many thanks

Jaguarforums, Admin and members


Jim
 
 
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