XK8 / XKR ( X100 ) 1996 - 2006

Welsh Enterprises Customer Survey....

Old Oct 21, 2022 | 07:35 AM
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Default Welsh Enterprises Customer Survey....

Has anyone else received the e-mail from Welsh asking you to take their online customer survey? I received the e-mail yesterday and took the survey solely for the opportunity to blast them regarding the inferior quality of their front shock mounts as well as attempting to essentially ignore the problem and stonewall their customers for the past couple of years. I will be quite surprised if they respond to me....
 
Old Oct 21, 2022 | 01:16 PM
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Same here!
 
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Old Oct 24, 2022 | 10:27 AM
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Well I did not get the email but I went to their site and you can still take the survey there.

I left the appropriate concerns there as Jon did.

The mounts are no longer my concern but I still agree its a problem they basically ignored.
 
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Old Oct 24, 2022 | 12:49 PM
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Completed their survey and details. We were Very Disappointed with lack of concern others received regarding their defective Poly Mounts. Mine had failed and saw no reason to Beat A Dead Cat. Wayne's Poly Mounts are Top Notch!
 
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Old Oct 24, 2022 | 04:12 PM
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I have stopped shopping from Welsh due to how badly they managed the mount’s issue. I will still go and fill the survey.
 
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Old Oct 25, 2022 | 08:52 AM
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Welsh Enterprises sent me yet another e-mail this morning inviting me to take their survey. They must be gluttons for punishment....
 
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Old Oct 25, 2022 | 08:56 AM
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Originally Posted by Jon89
Welsh Enterprises sent me yet another e-mail this morning inviting me to take their survey. They must be gluttons for punishment....
send it to me!
WJ
 
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Old Oct 25, 2022 | 03:57 PM
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One can access their site and a Yellow Banner request "Take Survey" Do It!
 
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Old Oct 26, 2022 | 08:09 AM
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I let them know how I feel @ their lack of customer support.
wj
 
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