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Dealer pre end of warranty check + FREE MOT + mini service

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Old Mar 3, 2011 | 04:59 PM
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Talking Dealer pre end of warranty check + FREE MOT + mini service

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Ok guys, so here we are.....

Just got my car back around 11 am today and sooo glad to have her back. I wasn't particularly keen on the 2.0 tdi sline they gave me....nice car but the ride is a little harsh for my liking.
My SE with the 19" rims is just soooo smooth in comparison.....just my preference, must be getting old

Here's a listing below of work carried out and the costings involved.....

Carry out FREE visual and pre end of warranty health check
Carry out Audi FREE MOT....
Replace rear light clusters ( 9th set ) due to condensation - WARRANTY
Repair drivers window switch - WARRANTY
Repair rear seat belt connector - WARRANTY
Rplace battery, due to starting issues ( 3rd or 4th battery ) - WARRANTY

Carry out mini service to include oil filter, fuel filter, pollen and air filter, change oil and change brake fluid.
The MOT passed with flying colours, all warranty work completed & mini service done, including 3 day courtesy car ( no charges - usually £15 per day for insurance purposes )

Total cost incl labour / parts +VAT = £168.76

I was called several times updating me on the progress of the work both by the Audi Mastertech & the service advisor.
For the work carried out, the warranty items replaced, the mini service AND the service offered I was COMPLETELY satisfied and more!

I also confirmed they're committment to offering £200 contribution towards my "paint corosion" problem on the drivers side door sill area to which they agreed as and when I get the work done.

Kudos to the dealer I say
 
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Old Mar 4, 2011 | 03:32 AM
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Sounds good Jim, but 9 sets of lights for the same problem. WOW
 
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Old Mar 4, 2011 | 05:11 AM
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Originally Posted by Translator
Sounds good Jim, but 9 sets of lights for the same problem. WOW

Yep, tell me about it
Having said that most people with the issue either never got any or maybe a set, thats it.....What can I say.....I don't tend to take no for an answer!

Anyway, car looks and runs great right now, so its all good
 
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Old Mar 4, 2011 | 05:44 AM
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It's good to hear you are satisfied with your dealer and the car . Well done to the dealer , 9th times and still warranty , that's cool
 
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Old Mar 4, 2011 | 09:31 AM
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Originally Posted by JimC64
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Ok guys, so here we are.....

Just got my car back around 11 am today and sooo glad to have her back. I wasn't particularly keen on the 2.0 tdi sline they gave me....nice car but the ride is a little harsh for my liking.
My SE with the 19" rims is just soooo smooth in comparison.....just my preference, must be getting old

Here's a listing below of work carried out and the costings involved.....

Carry out FREE visual and pre end of warranty health check
Carry out Audi FREE MOT....
Replace rear light clusters ( 9th set ) due to condensation - WARRANTY
Repair drivers window switch - WARRANTY
Repair rear seat belt connector - WARRANTY
Rplace battery, due to starting issues ( 3rd or 4th battery ) - WARRANTY

Carry out mini service to include oil filter, fuel filter, pollen and air filter, change oil and change brake fluid.
The MOT passed with flying colours, all warranty work completed & mini service done, including 3 day courtesy car ( no charges - usually £15 per day for insurance purposes )

Total cost incl labour / parts +VAT = £168.76

I was called several times updating me on the progress of the work both by the Audi Mastertech & the service advisor.
For the work carried out, the warranty items replaced, the mini service AND the service offered I was COMPLETELY satisfied and more!

I also confirmed they're committment to offering £200 contribution towards my "paint corosion" problem on the drivers side door sill area to which they agreed as and when I get the work done.

Kudos to the dealer I say
Originally Posted by cadillac
It's good to hear you are satisfied with your dealer and the car . Well done to the dealer , 9th times and still warranty , that's cool
Thanks Caddie
 
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Old Mar 4, 2011 | 05:00 PM
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Sounds like good service, what happens if the lights fail again now that the warrantys done?
 
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Old Mar 4, 2011 | 08:33 PM
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Norri - to be honest if it were to happen in the next few months I'd be confident on getting some dealer contribution

As it happens though, I've checked out the removal procedure ( very technical set up ) and will probably remove them myself, dry them out and silicone seal them when I reinstall if necessary

It is a very poor design and has afflicted hundreds / thousands of Audi's......no one's perfect my friend not even the Germans
 
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Old Mar 5, 2011 | 01:05 PM
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So the vorsprung dork technik stuff has gone by the board now?

Good to hear you would have some support from the dealer if needed.
 
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Old Mar 5, 2011 | 07:07 PM
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Hey Norri,
I believe that Audi, like any other manufacturer has its issues here n there, both with new models / designs and certain areas that are problematic.

To be fair though, in any discussion I've had with the dealer on any issues they've stepped up and offered warranty.......so can't complain too much
 
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