$1100 sounds outrageous.

Did they break down the estimate to you??

Thats about double what it should cost.

 

+1! Ask them for a written estimate, and check out how long they estimate the repair to be. I think they charge like $115 per hour, but it shouldn't take more than 2 hours plus the cost of the hoses!

 

Just had my mechanic do mine. parts were under 80.00 and he charged me 120.00 to do the job. 2 hrs labor. 1100.00 is a total ripe-off.

 

Greedy techs give dealers a really bad name[:@]

 

Being a dealer, their per hour charge will be high. That's why people DIY or find a good indy. If you DIY you can assess whether you wish to reuse parts. A dealer (and maybe an indy) will in effect have to guarantee their work for (say) 5 years so will tend to play safe and replace anything that can fail to seal due to age such as O rings and gaskets. So.... decide what to do now you know the "rules". (I'd DIY.) If you consider DIY, spend serious time reading how and what to do. There are posts here and other easily found sites as well as online pay-to-use sites and JTIS. In effect you pay yourself to be the dealer. If you decide not to DIY then you know your other choices.

 

Call around to other Jaguar dealership parts departments in your general area. While researching an intermittent misfire issue back in October, I found a dealership about 80 miles from me that charges less than half of what our local dealership charges for the intake gaskets, IMT O-rings, and iridium spark plugs. My local dealership is about 25 miles from me, so it will be well worth my time to keep a parts list and occasionally make the drive to the other dealership for any dealer-only parts that I need to service our car....

I also learned that this other dealership charges about half of what our local dealership charges for various maintenance services such as fuel injector/induction cleaning....

Take the time to shop around. You may uncover similar savings....

 

If you have an 02 up (vin split in there somewhere) with large individual intake orings you can reuse them(i do) the earlier always need to be replaced cause they suck. And ill say something to all of you that are bitchen. You can always find something cheaper, and trust me when i say that i can usually buy parts cheaper not where i work(even with discount) than other places like motorcars...reason jaguar charges dealers a fixed price for parts and those in many cases are more than dealers can buy elsewhere too. But theyre under contract as a manufacturers rep. Also try to get retirement, medical/dental insurance etc and an independant if youre an employee. Ya'll amaze me at the total lack of business understanding and costs involved im running it. Everyone has a choice i dont go in your business and bitchh about prices and your fees. If i cannot afford you i wont go to you, but i wont slam you for charging what you charge. I give lots of "free" advise here to help ya'll. And none of it i have to look up, why?......cause i know how to fix a jaguar and you should pay more for that knowledge..i end up diagnosising cars for indies all the time either indirectly and directly cause theyre dont have the knowledge and or tools. and these cars are not getting easier to fix year after year...
as much as i would pay a doctor who is a specialists(dealership) vs a general practitioner(indy)........okay im done.....opps 1 more thing,,yes those orings for the intake are friggen expensive which is why i reuse the orings...okay now im done

 

Brutal,

I've always respected your opinions and your advice. You've helped me in several maintenance issues recently and I truly appreciate that. You continue to assist those of us on this forum who seek advice and those of us who have been here long enough to get to know you would never take you for granted....

That being said, how can you justify one Jaguar dealership essentially doubling its prices for parts and service compared to its closest rival dealership about 80 miles away? Our local dealership has lost multiple customers that we personally know as a result of the perception of overcharging, and I've also made the decision recently to never darken their door again. They are located in an affluent area less than a mile from a very affluent country club residential development, but they serve the entire metropolitan area made up of at least four separate and distinctive cities. The country club set may be willing to pay double for parts and service, but the rest of us are learning very quickly that if we are willing to make a longer drive, the next-closest dealership is much more fairly priced and does not treat its customers shabbily (or often just ignore them) when they don't walk through the door wearing $2,000 suits....

There's a big difference between pricing your parts and services as dictated by corporate business practices and ripping off your customers simply because you can....

 

Not to speak for Brutal (I wouldn't!), but various firms charge hugely different amounts for much the same goods or services (whether for cars or not). Fairly often it is NOT true that you get what you pay for, and jag (or any) dealers are the same. Shop around or DIY.

 

And I agree totally. I blame the profit seekers and takers on wallstreet. demanding performance/ROI from publicly held firms. The issue is much deeper than just Jaguar,GM, Ford etc.... and while trying to not drift too far off topic of the thread, I am pointing out that yes companies charge differant amount for the same products or services...I shop at Walmart because they consistantly offer better prices on things I use everyday. There's a Randalls(think Jag grocery store) a mile from my house. They have great produce, meets, clean stores etc...BUt I drive 11 miles away to save money. Not everything is cheaper, but 95%. I dont go in Randalls and Btichh about there prices though, I know why they are, just as you go to differant Walmarts and see vastly differant prices on the same products. Location, product shortage(theft) etc contribute to varying prices. Dealers are no differant, is theyre publicly held, there is many times a harder push for $performance. Price of land, building costs, % paid for loans etc.... When I had a new house built in 01, the same house from the same builder was $40k more 7 miles away in a differant suburb where costs were much higher. I have seen it were I work. We used to be privatly held, now publicly. Some things are better and some things are not. We definitly charge more now and there is no comparison between the 3 Jag dealers here in town on prices for parts or service. Theyre all owned by the same company...So back to the topic, yes we charge more and you can get differant prices even from the same dealer(differant techs and advisors) we have people that spend more time diagnosising a problem and charge for that time. But experiance meens many times I order parts before I even look at the car cause I know what the problem is based on concern and model, etc there is room for all here, I know people that would never go to a dealer, and people that would never go to a indy. And some that split their money btween the dealer and the oil and tire place.Thats why both are in business. They both provide differant levels of service, facilites, etc...

 

Just bought and received oem breather hose for $44 online. I can't afford to pay these guys the money they want when I can do it myself.

 

breather hose replacement took all of 5 minutes.