XKR/S iPhone Problem. Any Solutions Welcomed
#1
XKR/S iPhone Problem. Any Solutions Welcomed
I bought my XKR/S new last year. Although archaic, the cable hook-up to get Pandora music streaming was problem free with my iPhone 4.
Then the problems... I was on my Vespa when the iPhone fell out of my pocket and shattered. I went to Apple to get a replacement. Apple is focused on selling their 5 series iPhones so I purchased a 5S and a cord adapter which connects to the Jaguar cable and down-sizes the cable to connect to the smaller iPhone 5.
Problem started from that point forward. The XKR/S screen 'see's' Pandora and displays the name of the song but the audio doesn't play for more than a moment. It seems to be a conflict between the iPhone 4 and iPhone 5 firmware and the Jag.
I gave the iPhone 5 S to my wife and took her iPhone 4 (a new SIM was placed in the respective phones and the old s/w was saved on Cloud so each phone could be updated with our respective data (like phone books, etc.). No problems so far.
The problem I can't resolve is, when I connect the now changed iPhone 4 to the XKR/S the Jag experiences the same problem as the iPhone 5 with the Apple cable when connected to the Jaguar. The service manager at the dealership where I purchased the new XKR/S told me the phone/entertainment operating system was introduced in 2007 and Jag didn't upgrade the XK models all the way to this years XK series. Simply stated, why put the energies and expense into the system when this is the final year for the XK series? All of the other models have robust electronics, Blue Tooth, etc.
Hs anyone reading this note had a similar disappointment with their XK? Did you find a solution? Is there a way to reboot the on-board electronics (I understand there isn't h/d or computer in the XK so I assume the reboot would need to be done to the firmware.
I didn't buy the XKR/S for it's radio but, for the amount of money spent it seems there would be a solution offered by the dealer. Any help appreciated, John
Then the problems... I was on my Vespa when the iPhone fell out of my pocket and shattered. I went to Apple to get a replacement. Apple is focused on selling their 5 series iPhones so I purchased a 5S and a cord adapter which connects to the Jaguar cable and down-sizes the cable to connect to the smaller iPhone 5.
Problem started from that point forward. The XKR/S screen 'see's' Pandora and displays the name of the song but the audio doesn't play for more than a moment. It seems to be a conflict between the iPhone 4 and iPhone 5 firmware and the Jag.
I gave the iPhone 5 S to my wife and took her iPhone 4 (a new SIM was placed in the respective phones and the old s/w was saved on Cloud so each phone could be updated with our respective data (like phone books, etc.). No problems so far.
The problem I can't resolve is, when I connect the now changed iPhone 4 to the XKR/S the Jag experiences the same problem as the iPhone 5 with the Apple cable when connected to the Jaguar. The service manager at the dealership where I purchased the new XKR/S told me the phone/entertainment operating system was introduced in 2007 and Jag didn't upgrade the XK models all the way to this years XK series. Simply stated, why put the energies and expense into the system when this is the final year for the XK series? All of the other models have robust electronics, Blue Tooth, etc.
Hs anyone reading this note had a similar disappointment with their XK? Did you find a solution? Is there a way to reboot the on-board electronics (I understand there isn't h/d or computer in the XK so I assume the reboot would need to be done to the firmware.
I didn't buy the XKR/S for it's radio but, for the amount of money spent it seems there would be a solution offered by the dealer. Any help appreciated, John
#2
Im not an Apple fan, so i'm no real help. But i can tell you that i would look at Apple first.
I recently had a large number of users complaining about WiFi connectivity. Turns out it was just Apple users and no one else. Guess Apple did an IOS or firmware update that suddenly made them incompatable with all my access points. Nothing like having a stupid phone make me replace perfectly good hardware throughout my building while everyone else was still up and running!
Just a rant for you to think about before flaming Jaguar too much. (but yes, our infrotainment system is sub standard by far)
BOL
I recently had a large number of users complaining about WiFi connectivity. Turns out it was just Apple users and no one else. Guess Apple did an IOS or firmware update that suddenly made them incompatable with all my access points. Nothing like having a stupid phone make me replace perfectly good hardware throughout my building while everyone else was still up and running!
Just a rant for you to think about before flaming Jaguar too much. (but yes, our infrotainment system is sub standard by far)
BOL
#3
I actually think it was caused by a recent Apple iOS upgrade. I have had the same iPhone since I purchased my XKR-S earlier this year. For the first 4 months it worked fine with the iPod connector. For the last couple of months neither Sirius or Pandora work for more than a moment. However, iTunes Radio and the iTunes playlist continue to work fine. Go figure!
#4
#5
Software developers, particularly OS, try to stay current with evolving technologies. Case in point that the Apple iOS integration with the XF and the Land Rover LR4 is very effective in my opinion. But ensuring backward compatibility with aging standards and technologies is a tall order. One question is why in 2014 we get circa 2006 bluetooth technology in a new $130k car, particularly when the new standards are already fully integrated and tested in other models? Should the R&D burden be on the software developer or the vehicle manufacturer to stay current/compatible? Jaguar and Apple are both great brands from my perspective, but each has to draw the line somewhere.
#6
It's not necessarily Apple's fault... in fact, I blame Jag for placing such an outdated infotainment system in what was (at the time) their GT halo car. But I knew this when buying the car, so I'm not really complaining.
On my car, either cable-connected or via a Bluetooth module, Pandora does the same thing. Starts playing and stops. I discovered that Spotify, on the other hand, does stream successfully, and will do so wirelessly as long as I simply start Spotify on the phone. Skipping tracks also works, via the steering wheel roller.
iPhone 5 (iOS 6.1.4), 2012 XKR-S. Bluetooth via Tune2Air.
Best of luck,
Rich
On my car, either cable-connected or via a Bluetooth module, Pandora does the same thing. Starts playing and stops. I discovered that Spotify, on the other hand, does stream successfully, and will do so wirelessly as long as I simply start Spotify on the phone. Skipping tracks also works, via the steering wheel roller.
iPhone 5 (iOS 6.1.4), 2012 XKR-S. Bluetooth via Tune2Air.
Best of luck,
Rich
#7
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#8
#9
I am a former Apple 4s user (three different units). I am no a Galaxy 4 user. Why the Apple 4s' kept going bad on my 12 XK vert. When Apple refused to replace the last one at no charge I switched to the Galaxy. Result, no further problems; phone connects properly, I-pod works fine, Pandora works fine as well. No more Iphones for me!!!
#10
#11
Muddydog - I'm curious, can you tell us what version of iOS you have on your iPhone 5? I only, started experiencing the stop/start problem John describes when I went to v 7.1. I'm now on 7.1.2 and it still happens. All was good when I was on an earlier version. Interestingly, it looks like Apple introduced CarPlay on 7.1. I wonder if there's a connection.
#13
#14
Correct. The factory connector and an extension and finally the new lightning connector on the end. I've progressed from the iPhone 4s to the 5, and from ios 6.something to my current. It's always worked and still does.
When I upgraded to iOS 7 my phone started doing funny things in some apps. I took it in and they said the new OS "taxes the system" so that a problem with the phone that wasn't evident before suddenly was when I upgraded.
Hmmm... I don't know I totally buy that, but I bought a new phone, and that's all they care about. Probably has nothing to do with your problem.
Here is my setup: https://www.jaguarforums.com/forum/s...ad.php?t=95251
When I upgraded to iOS 7 my phone started doing funny things in some apps. I took it in and they said the new OS "taxes the system" so that a problem with the phone that wasn't evident before suddenly was when I upgraded.
Hmmm... I don't know I totally buy that, but I bought a new phone, and that's all they care about. Probably has nothing to do with your problem.
Here is my setup: https://www.jaguarforums.com/forum/s...ad.php?t=95251
Last edited by Muddydog; 08-21-2014 at 11:49 PM.
#16
Today I got my XKR convert 2007 my back from mot. My friendly mechanic had updated the telephone update with the latest possible software. He tried to pair a phone, no way did he succeed.
At home I tried to pair myself, the 1000th time, and after the third attempt, holding my iphone 5 over the middle armrest, my XKR paired with my phone. Two lost years of trying, buying a Jabra freeway as alternative module, lots of frustration later, it finally works.
With more options in the touchscreen available.
Before the pairing succeeded I deleted all known Bluetooth registrations in my Iphone.
Don't despair, give it a try is the motto.
At home I tried to pair myself, the 1000th time, and after the third attempt, holding my iphone 5 over the middle armrest, my XKR paired with my phone. Two lost years of trying, buying a Jabra freeway as alternative module, lots of frustration later, it finally works.
With more options in the touchscreen available.
Before the pairing succeeded I deleted all known Bluetooth registrations in my Iphone.
Don't despair, give it a try is the motto.
Last edited by mcdutch; 09-03-2014 at 12:22 PM. Reason: wrong word
#17
I would recommend a step by step check
Phone call by Bluetooth working ?
iPhone Apple software playing a mp3 file working - cable / Bluetooth ? (both works on my xkr)
Chech other software with sound - navigation of example (works with Bluetooth on mine)
The continue to radio / wimp / spotify / etc (only a few works) (my iPhone / iPad TV does not)
Then you can conclude - I concluded those features /apps competing with apples business model have a little chance of working on the latest iPhone models
Phone call by Bluetooth working ?
iPhone Apple software playing a mp3 file working - cable / Bluetooth ? (both works on my xkr)
Chech other software with sound - navigation of example (works with Bluetooth on mine)
The continue to radio / wimp / spotify / etc (only a few works) (my iPhone / iPad TV does not)
Then you can conclude - I concluded those features /apps competing with apples business model have a little chance of working on the latest iPhone models
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