My First Experience With SNG Barratt Clutch Return Spring Woes
#1
My First Experience With SNG Barratt Clutch Return Spring Woes
The spring on the right is my broken clutch pedal return spring and the one on the left is a photo from their web site.
Looks the same ??? It is (other then the one from SNG Barratt is not broken).
However the screen shot from SNG Barratt is from the brake return spring.
In order to get the correct spring for the clutch, one has to order the brake return spring _ and vise-versa.
http://www.sngbarratt.com/ProductDet...7ed94271e5&l=7
If you ignore the pictures on the web site (like I did) and strictly order by part number, you will get the wrong spring.
Over the past couple of weeks, I've been trying to convince them that the web site is wrong and it's been nothing but a frustration _ they can't be wrong _ how can they be.
This is what I got from them.
If you go to David Manners or XK's Unlimited in California, the the picture on their web sites matches the part numbers and you would receive the correct spring, but not with SNG Barratt.
I think they are going to send me the other spring for nothing, so eventually I will get one that fits _ hopefully.
I did order one from David Manners, but it doesn't have enough travel and the action of returning the clutch pedal falls on the cylinder return spring.
The guy I was dealing with told me that someone substituted the clutch return spring for the brake spring _ anyone who has rebuilt the pedal assembly knows that the springs are not interchangeable, they are mirror images of each other.
Left and right hand drive cars makes no difference either, the location of pedals and springs remain the same. The brake is still located in the middle with the clutch on the left being operating by your left foot.
While this is allot to complain about involving a 14 dollar part, it just is really bugging me, so here's my post about it.
I even made a video of it, and they still won't admit that the site is wrong.
Has anyone had this problem with SNG Barratt when ordering a clutch return spring ?
And one more thing, if you go to the parts manual and look at the tiny drawing of the brake/clutch return spring, the manual shows the wrong springs.
Someone goofed when putting the manual together, they are reversed.
Last edited by JeffR1; 02-05-2016 at 02:56 PM.
#2
With thousands of parts and almost everybody who was around at the time they were being put into production cars either retired or dead, things can get difficult sometimes. You say the parts manual is wrong, and surely SNG Barratt didn't publish that, it would have been Jaguar themselves.
The main thing is did you get the right spring in the end ?
The main thing is did you get the right spring in the end ?
#3
With thousands of parts and almost everybody who was around at the time they were being put into production cars either retired or dead, things can get difficult sometimes. You say the parts manual is wrong, and surely SNG Barratt didn't publish that, it would have been Jaguar themselves.
The main thing is did you get the right spring in the end ?
The main thing is did you get the right spring in the end ?
It's not rocket science, it's either wright or wrong and if you dismantle the pedal housing and start looking carefully at the springs, the parts manual shows the wrong pictures for each of them.
Go check for your self and start comparing the springs.
I'm still waiting for the spring, if SNG sent it surface mail, it could take two months or more.
A large bin is filled up and when it's full, it gets put onto a barge.
The bin can take a while to fill.
#4
Clutch return spring woes
Jeff,
I had exactly the same problem more than a year ago. I told SNG Barratt they were wrong and I got the same response you did. Very frustrating. I think I ended up getting the right one from XKs Unlimited, but I don't recall for sure. My reason for alerting them was to avoid someone else experiencing the same problem I did. So much for trying to help out!
Lin
I had exactly the same problem more than a year ago. I told SNG Barratt they were wrong and I got the same response you did. Very frustrating. I think I ended up getting the right one from XKs Unlimited, but I don't recall for sure. My reason for alerting them was to avoid someone else experiencing the same problem I did. So much for trying to help out!
Lin
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JeffR1 (02-06-2016)
#5
Thanks for your post !
I'm thinking that they have a glut of brake return springs they're trying to get rid off.
The brakes' return springs don't brake because the pedal simply doesn't move as much as the clutches full travel.
At any rate I figured the chances were pretty good for someone to come forward with the same experience and I think it may have happened to Ollibee as well.
Look at the screen shot from his Google pictures, he assembled the unit with the broken clutch return spring.
I am going to assume he did this because he didn't have the correct spring ?
Although it seems very odd why he would do this, taking the pedal shaft out and lining it up again is a bit of a pain _ why not just leave it apart until the correct spring is had.
And MK2 (Lin) I see you're in Virginia, I dealt with someone in the US too, from down East, he had quite the strong New England accent.
I wonder if I would have dealt with someone in the UK if things would have been different, but maybe not, since all stock appears to be in the UK from the UK return address on my box.
I am sure that Ollibee will comment here, but he only is here to post his progress on his car ( I think).
I'll give it week for him to repsond and then I'll send him a PM.
https://www.jaguarforums.com/forum/m...e2/#post927786
Post 39
I'm thinking that they have a glut of brake return springs they're trying to get rid off.
The brakes' return springs don't brake because the pedal simply doesn't move as much as the clutches full travel.
At any rate I figured the chances were pretty good for someone to come forward with the same experience and I think it may have happened to Ollibee as well.
Look at the screen shot from his Google pictures, he assembled the unit with the broken clutch return spring.
I am going to assume he did this because he didn't have the correct spring ?
Although it seems very odd why he would do this, taking the pedal shaft out and lining it up again is a bit of a pain _ why not just leave it apart until the correct spring is had.
And MK2 (Lin) I see you're in Virginia, I dealt with someone in the US too, from down East, he had quite the strong New England accent.
I wonder if I would have dealt with someone in the UK if things would have been different, but maybe not, since all stock appears to be in the UK from the UK return address on my box.
I am sure that Ollibee will comment here, but he only is here to post his progress on his car ( I think).
I'll give it week for him to repsond and then I'll send him a PM.
https://www.jaguarforums.com/forum/m...e2/#post927786
Post 39
Last edited by JeffR1; 02-06-2016 at 12:18 AM.
#6
unfortunately I did have the same problem with SNG when inquiring about the twin springs for the Brake Pedal in my 1965 S type, but to be fair, there is no documentation on the twin springs in the automatic transmission Brake Pedals of the S type, or is there?? They don't have it, and I don't either.
SNG did not understand that my Brake Pedal, repeat THE BRAKE PEDAL, has TWO SPRINGS, and they are different, one is a left sided, and one is a right sided. But they kept telling me there is only ONE SPRING. I gave up.
I am still looking for the darned springs. The reason is that the springs have sprunged and the pedal is not returning to zero as it should.
There is however a possible solution to achieve the pedal return: Use the springs from the Brake Pedal in a Series 3 XJ-6 which simply attach to the pedal arm and to a bracket nearby.
SNG did not understand that my Brake Pedal, repeat THE BRAKE PEDAL, has TWO SPRINGS, and they are different, one is a left sided, and one is a right sided. But they kept telling me there is only ONE SPRING. I gave up.
I am still looking for the darned springs. The reason is that the springs have sprunged and the pedal is not returning to zero as it should.
There is however a possible solution to achieve the pedal return: Use the springs from the Brake Pedal in a Series 3 XJ-6 which simply attach to the pedal arm and to a bracket nearby.
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JeffR1 (02-15-2016)
#7
I think on your car (and I've seen this before on auto S Types) Jaguar utilized both pedal arms and spread the brake pedal pad out over both arms _ and yes, the parts manual doesn't show this _ very frustrating.
The pictures are wrong in the parts book for the S Type as well... (The springs are reversed)
Here's a link to what I remember seeing.
https://www.jaguarforums.com/forum/m...73/#post981988
I'll have to look into the series 3 car springs _ thanks for that.
The pictures are wrong in the parts book for the S Type as well... (The springs are reversed)
Here's a link to what I remember seeing.
https://www.jaguarforums.com/forum/m...73/#post981988
I'll have to look into the series 3 car springs _ thanks for that.
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#11
Got the other spring today, part# C8963* and it fits the clutch side even though the SNG Barratt site says it's for the brake... Sigh...
I did send a link to SNG B. to this thread and I have not received any comment _ probably never will.
I just don't understand the inability for a company to admit that their site is wrong, even with the overwhelming evidence against them.
I guess they just don't care.
Or maybe they can't be bothered to change it ???
It doesn't matter now anyway, I got the correct spring _ time to move on.
Thanks for the help everyone !
I did send a link to SNG B. to this thread and I have not received any comment _ probably never will.
I just don't understand the inability for a company to admit that their site is wrong, even with the overwhelming evidence against them.
I guess they just don't care.
Or maybe they can't be bothered to change it ???
It doesn't matter now anyway, I got the correct spring _ time to move on.
Thanks for the help everyone !
#12
#13
#14
As of now if you order from SNG B, they are C8963* (Brake), which actually fits the clutch.
If your order C8966*, (Clutch) you will get a spring that fits the brake.
It's best to ignore all that and just order by the pictures of the spring(s), then it will be correct, providing that they don't change something.
If you use those same part numbers anywhere else, then you will get the correct spring.
If your order C8966*, (Clutch) you will get a spring that fits the brake.
It's best to ignore all that and just order by the pictures of the spring(s), then it will be correct, providing that they don't change something.
If you use those same part numbers anywhere else, then you will get the correct spring.
#15
#16
They've changed nothing, so if you order C8963, you will get what is opposite to what your screen shot is.
SNG Barratt - The Ultimate Jaguar Parts Specialist
SNG Barratt - The Ultimate Jaguar Parts Specialist
Last edited by JeffR1; 03-08-2016 at 10:55 AM.
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Jose (03-09-2016)
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