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New member with a 2017 XJR problem

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Old May 23, 2018 | 10:38 AM
  #1  
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Default New member with a 2017 XJR problem

I am a new member. My name is Dave. I joined so that I might get some guidance on an issue. I have with a brand new 2017 XJR Sport. I bought it a few months ago with 15 miles on the clock. After a day of driving I noticed a subtle but annoying humming sound. It starts at very low speeds around 12 MPH and comes and goes depending on the road surface and at all speeds. It is there at all speeds although it can be quieter or louder at times. It fills the whole passenger area and there is no distinct location of its source. It sounds the same from the drivers seat or the passenger seat or the back seat....same sound same loudness. The dealer has had the car for 20 days trying to locate it. They have changed the wheels and tires. That made no difference. Used chassis ears all with no luck. If I drive over a expansion joints on a bridge, the humming changes pitch as the front and rear wheels pass over the bump. The pitch of the sound changes with both the front and rear wheels going over the bump.The humming is there even if I put the vehicle into neutral and coast. Braking makes no difference either. The dealer has checked the prop shaft bushing, brake pads cooling fans and anything that may be loose on the car.

I do have a video with the sound on Youtube but did not know it it was ok to post here.

I have owned several Jaguars and have never heard a sound like this. It is NOT a mechanical sound. it is more like a harmonic sound. Sorta like the sounds from a freezer fan motor electrical hum.

Any ideas would be greatly appreciated.
 
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Old May 23, 2018 | 10:55 AM
  #2  
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Welcome to the forum Dave,

I've copied your post to X351 forum for advice from members with the same model. Here's the direct link to it:

https://www.jaguarforums.com/forum/x...roblem-202134/

Follow this link https://www.jaguarforums.com/forum/xj-x351-53/ to the main X351 forum for help, advice and information.

Please remember to add vehicle details to your Signature to help others to give relevant advice. Go to the User CP button on the left of the top menu bar, then Settings & Options under Your Control Panel. Select Edit Signature and enter the details.

Enjoy the forums.

Graham
 
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Old May 23, 2018 | 03:50 PM
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Welcome aboard Dave.
 
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Old May 23, 2018 | 04:00 PM
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Thank yowl so much. You have made me feel welcome
 
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Old May 23, 2018 | 06:25 PM
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Hello, Dave,
I'm sorry your new Jaguar is making unwanted noises. I hope you find the cause and get it fixed soon.

Welcome to the forums from ElinorB.
(';')
 
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Old May 23, 2018 | 06:35 PM
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Hello John, Indeed the new ride is being a naughty gal. But, other than the noise, this is a great vehicle.
I will be force to legal channels for a buy back or trade off if this can not be fixed. I would buy another in a heart beat...after a through road test that is.

Thanks for the welcome..
 
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Old May 24, 2018 | 04:29 AM
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Welcome to the Forums.
 
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Old May 24, 2018 | 04:56 AM
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Welcome to the forums.
 
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Old May 24, 2018 | 05:40 AM
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Welcome to Jaguar Forums Dave,

Good to have you with us.
Enjoy the forum.

If you haven't done so already you should add your car details to your signature to help others to help you.
If you need help with getting around and using the forum follow this link for some help Forum Help
 
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Old May 24, 2018 | 06:04 AM
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welcome to the forum - enjoy!!
 
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Old May 24, 2018 | 07:27 AM
  #11  
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From: New Mexico
Smile Thanks to you all

What a great welcome. I thank you all. I feel a bit lowly as a newbie and only having had 2 X300 and now my new X351.
I get the distinct feeling this sight is more technical and engaging than some of the others. As an ex ( retired) mechanic I appreciate well informed blokes as yourself.
I will need to use the link Norri provided as I am not certain how to get around the forum as of yet.

Thank you Grant Norri and sklimii for the welcome.
 
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