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A771CUS,
John,
My comment about not buying goods made in China was not directed to you. The first thing I did after I read your initial post was open your Public Profile, where I found that you're from West Sussex, England.
My comment was addressed to Forum member clubairth1 and his Post #37. He shows his address as "home".
You are correct about unwittingly buying items manufactured with components that are made in China. The best example is antibiotics. It is very difficult to determine where the ingredients in those drugs actually come from because the large international companies that hold the patents don't disclose that information. Sure, you can find the location of their headquarters and regional offices, but not where they source the ingredients in in their products.
In her blockbuster 2018 book "China Rx: Exposing the Risks of America's Dependence on China for Medicine", author Rosemary Gibson exposes China's biggest impact on the US drug supply: making the essential ingredients for thousands of medicines found in American homes and used in hospital intensive care units and operating rooms.
By cornering the market for those active ingredients, China poses an existential threat to its adversaries around the world. They have militarized pharmaceuticals and if they stop shipping those active ingredients used in the manufacture of antibiotics and heart medications the supply of those critical meds will dry up within 4 months and patients will die.
Well wishes, and hopefully the thread won't devolve. I think breaker is a perfectly valid option. There are many that offer 30 day warranty even under shipping conditions. I'd try that first before buying a non-OEM solution. Worst case, you waste your time. I have saved thousands by buying from breakers in California and the NorthEast. These cars do break down and get auctioned, even with low volumes.
I myself am Taiwanese American, and support localization. Problem is, we can't compete. We need fundamental changes in size and scale and culture to change industry strengths. China has the benefit of more control over its populace, and until we accept that nationally, we'll flounder. I buy $millions in commodities each year, and even with 150% countervailing duties on things like Aluminum extrusions, it's still more cost effective to buy many quality parts from China.
I ordered that Part # C2D49968 from Frank at SNG Barratt USA, a Forum Sponsor, for less. You have to ask for the Forum member discount.
I decided to replace rather than repair because of the TSB and new part number for the improved design. I'll see if I can fix the old one and, if so, will put it on Ebay to recoup some of that cost.
I'll update this thread with photos while I do the repair.
Did you put it on Ebay for your old one ? Could you give me the link to that? thanks.
There is a Technical Service Bulletin for this problem. TSB Number:SSM72581 NHTSA Number:10093106TSB Date:July 7, 2016 Date Added to File:February 27, 2017 Failing Component:EquipmentSummary:Issue: centre console cup holder cover split (see attachment)
A Technical Service Bulletin is an explanation of a problem and how to fix it, and is not a safety-related recall. If your car is still under the original factory warranty, the dealer will fix it if it's covered under that warranty. Otherwise, it's your responsibility.
Thank you for the TSB as I do not have that one but they mention no part numbers? Are all the new parts upgraded with the same part number as the old ones?
C2D49968
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C2D49968 is the correct part number and appears to still be available. Shop around, including Forum sponsor SNG Barratt, which is where I bought mine. See my post # 12, above.
Well, about a year on and I finally managed to get a second hand cup holder in good condition at a reasonable price (£70). Armed with the plastic trim removal tools I set about following the instructions for removing the old unit, but I just couldn't release the right side of the cup holder and was fearful of snapping something if I pulled too hard. In frustration I took the car along to my independent Jaguar specialist and they did it in about 10 minutes! At Last !!!
If you find a used cupholder assembly on Ebay or from a breaker, it may be damaged. That's why I bought a new one.
My parts source was SNG Barratt, a Forum sponsor. They're headquartered in the UK, with branch offices in the USA, France, Germany, and the Netherlands.
That one looks pretty nasty but thank you Stuart. I'll have to keep an eye out but if I can't find one that looks like new, I guess I'll just have to eat it and spend $340.
As Stuart shrewdly advised this is something that occurs a lot and we needed help on. Mine has failed too - so thanks for your thread (and thank you for your service. ).